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Received zero interest, engagement or assistance from staff to resolve a wrongful booking on my part, was told to just take my losses and pay up - again. The booking was done from the hotel website, which was so bug-ridden and unstable that I managed to make the booking a day early. Upon being brushed off at the reception, I invested 45 minutes in trying to book at ANY other hotel nearby, I would happily have driven 30 minutes and paid double price to avoid this hotel. Unfortunately, there are very few hotels nearby, and the ones I tried were fully booked. So, I ended up paying for 2 nights and stayed 1 night. The rooms are cramped and not very functional. No electrical outlets where you need them, no place to place or hang toiletries, a tiny desk that is bolted to the wall, two single beds that cannot be moved in any direction. Great view from the parking area into the room/bed. The breakfast was depressing. Cramped buffet section, only one (1) industrial type pre-cut bread, no boiled eggs, gelatinous oven-heated, pre-made ”fried” eggs. One TINY, measured and cut piece of bacon on top of each egg. You know the ones. A few small sausages in a bowl beside what looked like a completely solidified pot of baked beans. Despite being almost empty, I was chased from the room at 12.01 because it was ”CHECK OUT AT TWELVE !!!”. Loud knock on the door, and a grudgy employee. I did not see any cleaning staff, or any other reason why it was of so utmost importance that I get my *ss out of there ASAP. Stay away if at all possible, I know that I will.

There are few people in Narvik, and even fewer Chinese. The hotel is very eye-catching and the scenery is good. There is a Chinese restaurant, Fu Lin Xuan, across the road. The taste is okay. The breakfast is quite rich, definitely don't think about the green leafy dishes, they are all western style, and the meatballs taste good.

On the first day, I said that we did not book successfully, did not give a way, a cold look, lonely, the next day, the conference team of the hotel booked, do not know what went wrong, I kept apologizing.

The hotel is basic corporate hotel: perfectly fine for a conference or an overnight stay, interior is still in the 1990’s and early 2000’s but it is very clean, the bathroom was spotless. The rooms are clean, the carpets could do with changing as they are old, and the windows need a clean, but the hotel is warm, and the staff are friendly. The breakfast is also excellent actually, they do that really well. We chose this for 2 days of skiing as it’s literally next to the lifts making a perfect location. Narvik itself is nothing special, so we preferred being here near the slopes than down by the Main Street. Thon: please refurbish your hotel. It’s a bit lacking in personality.