Ανακαλύψτε τη διαμονή σας σε Lake Hayes

The hotel's facilities and environment are very good. The only thing that makes me angry is that when we checked in, the waiter asked us where we were from. The answer was China. The service attitude suddenly became bad, the smile disappeared, and the room we were given was in the corner with obstructed view.

What a beautiful location, we had a large family trip to Queenstown for the weekend & had the entire lodge to ourselves and it was absolutely perfect!! We didn’t want to leave, the owners were friendly & accomodating, it was so lovely and warm, fantastic spa, comfortable beds & the grounds were just stunning!! The main house was awesome for all of our family gatherings over the weekend with the pool table & roaring fire it was so lovely! The only small thing I would change would be an update of some of the furniture, we stayed in the large studio & the couches were a bit out of place looking in such a stunning location! With a little bit of an update here and there it would be PERFECT! But it was such a fantastic stay that, that was such a minor detail. Thank you so much couldn’t recommend this place enough!

“Sudima Queenstown Five Mile” -is in Queenstown, right? The name seems pretty clear. It’s shown as being in “Queenstown Central” which is in central Queenstown, right? The name seems pretty clear on that point too. Close to the lake perhaps, looking towards the mountains, near the Queenstown bars and restaurants? WRONG. WRONG. “Queenstown Central” is not in central Queenstown. It’s the name of a shopping centre outside of Frankton, next door to the airport, surrounded by massive carparks, supermarkets, K Mart etc and about 50m off the main State Highway 6A. Hence the “Sudima Queenstown Five Mile”, despite the name, is 7.6 km from Queenstown according to Google maps (or a $50+ taxi ride away, as I can tell you from frequent experience) and about as far away from the experience or the convenience of staying in central Queenstown as you can get. Close to the lake perhaps, looking towards the mountains, near the Queenstown bars and restaurants – in your DREAMS. Having booked in a hurry and taking at face value the name(s) described the reality, we were stuck at this hotel for three nights. On arriving we were given an “underground carpark pass”, meaning that as an elderly couple we had to park 5-10 minutes’ walk away from the hotel in an isolated underground location, walking through deserted carparks late at night or early in the morning. (As we were checking out, we discovered that the receptionist could have simply noted our car registration number and for the duration of our stay we could have parked in the massive carpark immediately outside the hotel door.) We were given Room 223 for our stay, which I found overlooked the massive nearby roundabout on the main State Highway 6A (meaning trucks would be audibly braking at all hours), with a view to K Mart, I went back to the desk and asked for a room away from the Highway. We were moved to Room 214. On entering Room 214, I discovered a woman lying on the bed, semi-undressed, on the telephone. I quickly backed out of the room and went straight down to reception, where I was told, “that’s odd, someone mustn’t have updated the system”. I went back to Room 214, knocked on the door and apologised to the occupants, explaining what had happened. All attempts to find another hotel to stay in were unsuccessful; there were no vacancies at such short notice. We stayed in Room 223, but tried to be out of the hotel as much as humanly possible. I had booked restaurants in Queenstown – full degustation menus with matching wines, for every night we stayed - meaning I couldn’t drive, and we consequently were paying an extra $100-130+ per night to go to dinner and return to the ‘carpark-hotel’. Had the room we stayed in been in a hotel located in central Queenstown then it would have been a pleasant experience, but what we experienced was simply awful. Might the name of both the hotel and the shopping centre mislead people who are booking a stay in Queenstown? I will leave it to you to decide.

I stayed at the La Quinta Wyndham for 2 weeks in March of 2023. I didn't rent a car. The friendly staff went out of their way to teach me how to be able to travel around Queenstown New Zealand via the public transportation system. House keeping was excellent. They even put my dirty dishes in the dishwasher at times for me.

Great location, overlooking airport activity without hearing any noise in our room from the airport. Our room had an adjoining door to another unit which was not soundproof at all. Heard voices and tv continually. Fridge interior had not been cleaned. Carpets had numerous black stains on it. Basement car park swipe card access point is very confusing. Need to state where to leave room swipe cards when vacating. Very comfortable bed, good linen and very clean bathroom.

Holiday Inn Queenstown Remarkables Park is a top notch hotel, just 5 minutes drive from the airport. If you want a quick rest from a long journey this one should quickly come to your rescue from travelling fatigue. Everything about the hotel is good including friendly staff. The only drawback is its location which is a bit far from town or main activities. If you don’t have a car then surely you should be prepared to Ubar and Tax every time you want to go out.

We were on the ground floor with a beautiful view of the mountains. Once the patio door was shut, couldn’t hear the helicopters nor planes. Given the airport is minutes away the lack of noise was great. Kitchen has a bar fridge, dishwasher, plates etc (however some was 2 of, 3 of or 4 of. Would have been better if all was 4 of so you didn’t have to wash every day), pots/pans, toaster, kettle and some tea/ coffee. Also a clothes washer with the right setting, is a dryer. Dining table room for 2 and 1 single lounge chair. Huge bed and good room for clothes. Bed was huge and comfortable. Floor width glass door/ window to balcony overlooking the mountains. Across the road the land is currently vacant so private and no car traffic. Bathroom is comfortable and great shower but no heated towel rail. It’s about a 5 minute walk to shops including a large supermarket and some food venues. There is a public bus service to Arrowtown or Queenstown but it’s very sporadic sadly and services are cancelled. But it took 18 minutes to get to Queenstown and cost $2/adult instead of a taxi at about $40! Room cleaning was sometimes very late in the day but it didn’t bother us as we actually didn’t need it. Parking is available out front but first in gets it. So during peak season I’d imagine it’s a problem. Overall: pros are comfortable with everything you would want, close to airport, quiet location, near supermarket. Cons: it’s a 15+ minute drive to Queenstown, no heated towel rack in bathroom and parking could be a problem.

Our experience from check in was a bit disappointing. The assistant took ages to find our booking then rattled off a lot of information re parking etc. If there is a lot to be relayed please put it on paper and give it out at check in. Our plans the next day were shattered when we went into Queenstown and found that a running event-marathon etc was on. No parking, centre in gridlock. It would have been great if the check in assistant had given us that information (or a note could have been put into our room) to save us lots of stress the next day. Our room was clean but very small. Bed only in the room- no space for anything else, no table or chairs. There are shops and eateries within a short walk and it is close to the airport.