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We recently stayed 2 nights at the O Hotel in Bacolod. We really enjoyed our stay. The room was clean, the breakfast was great and the service was top notch!!! The hotel was under going renovation but it didn’t bother us at all. If the staff had not informed us, we wouldn’t have known it. We will absolutely stay here the next time we’re in Bacolod.

I decided to try this hotel again because the location was close to the port. While I found it better than my last visit it was still not on par with the best hotels in Bacolod. The good: - The hotel is clean - being attached to the SM Mall with lots of choices for food and shopping was great - Sleep quality was acceptable - water pressure in the shower was great The bad - breakfast was especially bad. No bacon, no egg station, the only juice was calamari’s- how do you provide a breakfast buffet in a tropical country with no mango or pineapple juice??? The coffee and tea is serve yourself. This simply does not compare to the breakfast buffets at the better hotels in Bacolod . The no longer provide individually bottled water in the room. Instead it’s a large bottle that at least in my room was not marked as filtered, so I went out and bought water. - overall the feel is as though they are trying to get by on the cheap. The low quality desk chair, lack of individuality bottled water, poor quality towels, etc. all lead to this feel It’s not bad, just not worth the price. There are much better options in Bacolod for less money

Held our 40th High School Reunion at Sugarland Hotel on April 27,2024. Stayed with friends from US on April 25-29 and we got nothing but excellent service everyone. At the onset of my planning, I was assisted by Lynsie and she provided me with the information needed to make our party a success. The staff during our party were all professional and kind. The staff at breakfast like Dwight, Pommel, Robert etc will go out of their way to make our experience enjoyable. The rooms are fine with wood floors reminding us of the old Hacienda feel. Thanks also for the security guards who always make sure to open the door for us and see that we are safe. To everyone, thank you so much for your warm hospitality. We truly enjoyed our stay at Sugarland. God bless you and keep going the great work!

This place is good for both recreation with family and for personal, group or corporate events. They have swimming pools to satisfy your need for swimming also meals to satisfy your hungry tummy. I had lots of events here where me and my team do photo and video coverage for events. Love the place especially the sight of sunset in Palmas Del Mar. This was rated by Alex the Media Guy. #FrenxiesMedia #FrenxiesTravels #Nworld #AlexMediaGuy #FrenxiesNewsWire

staff was great. very nice and helpful. rooms were pretty nice. tempting to stay and do monthly here. bathroom is spacious enough. great shower with good showerhead and hot water.toilet flushes well. bed is comfy and fluffy pillows. good sleep. ac works great. gets so cold. its next to lasalle so the surrounding area is nice. its good to take a walk. theres a couple options for mass just a short walk away. great experience.

Overall stay it was a good experience for a business traveller. Maybe they just need to improve the internet connection, water dispenser is very far from our room need to roam around the floor and the not reasonable flat iron fee of P250/ hr. Hair dryer too not available eventhough it is stated in the inclusions.