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nice to be in that place.. near in the mall..and very accessible..

an affordable quaint hotel room where you can park your vehicle infront of your hotel room. their rooms are modern with all amenities. the aircon is very cold and tv has cable. the staff are very friendly. we checked in twice here. first when we were on our way to surigao and 2nd on our way back from surigao going back to manila. their restaurants serves delicious food at affordable prices and is good for sharing. must try their bulalo stew. free breakfast if you are checked in and you can eat at their nice clean restaurant. would recommend this hotel if you need to stay for the night in butuan city

I Stayed at the Dotties places hotel with a colleague in January,our original booking was for two weeks but we were both so impressed with the exemplary service we decided to extend our booking for a further two weeks. The hotel is situated within walking distance of local shops and amenities and only a short journey to the wonderful countryside and beaches. We both enjoyed relaxing by the pool in the evening eating the 1st class local cuisine prepared for us by the hotel chef The manager and staff were extraordinary kind and helpful to the extent of working beyond their normal hours to help us with our complicated travel arrangements. I hope to return to the Dotties in the future and have no hesitation in recommending staying at this hotel.

Walking distance going to SM and gaisano, new hotel, clean and nice staff and good free breakfast

It’s a great place to stay.... Staff were friendly caring and pleasant, starting from the reception. Meals are very good and delicious... Rooms are warm while outside is very cool. Well maintained hospital. I highly recommend the hotel for locals and foreigners. I would probably choose Orient hotel next time as I have experience warm welcomes of the staff, excellent service and pleasantness of hotel crew.

The best thing about the hotel is the location. It is near almost to every important spot in the city - the airport, the two large malls, the large hotels where events are held, etc. Other than this, the hotel is really very simple. The rooms are below average but sufficient, if one is not too particular. The breakfast is very limited in terms of options and quality - cooking is very poor. And they serve it in styrofoam boxes, which makes it look like food for disaster relief. There is hot-and-cold water from the shower and faucet and the room we stayed in had an electric kettle. Towels are old and the bed and sheets are as well. The door knob in my room, which was on the 2nd floor, was also defective. The staff are nice and do their best but their training with dealing with guests effectively and smartly is obviously lacking. The staff are polite but lack any cosmopolitan flair whatsoever. They also get easily confused. The rooms are very affordably priced, however. Stayed for four nights in August 2024.

The Grand Palace Hotel was a real let-down, starting with not living up to what they say. They claim to provide tea & coffee in the rooms, but there's no tea. Their web site says they have an airport shuttle, but they don't. Breakfast was disappointing too. Only 2 juices. Luckily one was usually pineapple. As well as the usual lukewarm breakfast items, they had some random cakes that were as bland as cardboard. Fortunately, you can walk through the Annex, cross the road and a few metres to your right is a bakery that sells doughnuts for 6 pesos that are vastly better. The hotel has guards with assault weapons and dogs. Seems pretty ridiculous and unsafe. Also the dogs spend most of their time living in cages alone next to the swimming pool. I had two bookings here, the first in a big king room. (They call it a ”matrimonial” room!) The WiFi mostly didn't work. It's totally inadequate for the number of people who use it, especially if a big business group comes in for a conference during the day. (The DHCP server just runs out of addresses and you can't connect until someone else disconnects.) Even when it connected, it wasn't very fast. One other issue I had was the appearance of cockroaches every so often. The small single room was a vast improvement, as well as being half the price. While the single rooms have no windows, they have two massive advantages. Firstly, fast WiFi that works. The single rooms are in a hall behind the reception area and have their own access point that works brilliantly and isn't overloaded. Secondly, the small room doesn't have so many places for roaches to hide. I didn't see a single insect intruder. Note for those who might be confused by this site: The information and reviews on this page are for the Butuan Grand Palace Hotel. There is also an Annex. Tripadvisor currently has the headings swapped.

Satisfied guest here