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I stayed at this hotel for one night in early October. I was there for a pretty short night, so didn't explore the venue at all. I chose it purely based on location, and on that front, it succeeded. It is very close to the airport, and I was also happy that they offered a free airport shuttle. The price was also very good. On the less positive side, check-in was a gong show. Apparently the front desk person is also the person who drives the airport shuttle, so when I arrived, there was nobody there. I was on airplane mode so couldn't make a call without incurring significant costs - and what's the point in phoning the hotel when no one is at the front desk anyway? After about ten minutes of waiting, I talked to a cleaner who told me what was up. Another ten minutes pass, and the driver gets back, and checks me in. Given that I was facing a night of less than five hours' sleep due to a very early flight, that ticked me off. A 24-hour front desk means that you have someone there! As well, the rooms are not soundproof, at all. There were people partying either down the hall or in an adjacent room until 1 - 2 AM. I was thankful that I had brought earplugs, but others on the floor may not have been so lucky. Perhaps the front desk agent would have said something, but I imagine she was driving to/from the airport? I booked a room with a double bed, and was given two singles. The bedding was also scratchy and uncomfortable. Oh well, that was the least of my concerns. The hotel was also a bit difficult to find; my Uber driver had to drive around the area a bit. Better signage might help. I left too early to have the breakfast, it's an extra charge of like 10 euro I think. Not included with the room. As an airport hotel, they should have breakfast start earlier - since people are at the hotel largely for flight-related reasons. Anyway, the hotel was fine overall, but the front desk thing needs to be addressed.

I needed 1 accommodation before departure. Very nice surprise. The hotel is quiet, clean and well-careed, breakfast is very delicious and a big choice. I wish I had not taken a parking lot at the hotel during departure. Parking at the airport is a massacre. Far and stones. And from the hotel they carry buses :)

(English version below) Obrzydliwe podejście personelu. Dlaczego, kiedy przyjechałam dwa tygodnie temu i poszedłam do recepcji, odbyłam normalny dialog z młodymi ludźmi, a oni rozmawiali ze mną po ludzku? A przedwczoraj, kiedy moja mama musiała czekać 17 godzin na autobus i przyszła do was zapytać, czy może odpocząć i zapłacić za pokój, w odpowiedzi usłyszała niegrzeczny ton, przewracanie oczami i skrzywione usta niezadowolonych (chyba z życia) recepcjonistów. Nie akceptujecie euro, komentując, że ”jakie euro, skoro jesteśmy w Polsce”, traktujecie ją jakby przyszła żebrać o jałmużnę, albo wyrzucała was z własnego domu. A za pokój na 10-12 godzin zginaliście cenę 150 euro. Jeśli tak bardzo nien@widzicie wszystkich, którzy nie mówią po polsku - idźcie pracować w fabryce lub zbierać śmieci. To h@ńba dla europejskiego państwa, a przy okazji akt dyskr*minacji ze względu na inny język i fakt, że moja mama nie jest Polką. Poradziłam mamie, żeby przyszła do was i odpoczęła, ale teraz ostrzegę wszystkich, żeby omijali wasze miejsce z tak paskudnym nastawieniem. I pamiętajcie, że jeśli usuniecie moją recenzję, napiszę ją ponownie. Utworzę tyle skrzynek pocztowych, ile będzie trzeba, aby upewnić się, że wszyscy zobaczą tę recenzję. Napiszę też do kierownictwa, żeby was wszystkich zwolnili. H@ŃBA! Jak można być tak bezwstydnym i pozbawionym skrupułów? ●●●●●●●●●●●●●● Disgusting attitude of the staff. Why, when I came a fortnight ago and went to the reception, I had a normal dialogue with young people and they talked to me in a human way? And the day before yesterday, when my mother had to wait 17 hours for the bus and came to you to ask if she could rest and pay for the room, in response she heard the annoyed receptionists' disgruntled tone, an exasperated sigh and pulling a face. You do not accept euro, commenting on it ”what euros if we are in Poland”, treated her as if she came to beg for alms, or kicked you out of your own home. And for a room for 10-12 hours you bent the price of 150 euros. If you h@te everyone who doesn't speak Polish so much - go work in a factory or collect rubbish. It is a di$grace for a European state and, by the way, an act of di$crimination on the grounds of another language and the fact that my mum is not Polish. I advised my mum to come to you and have a rest, but now I will warn everyone to avoid your place with such a nasty attitude. And keep in mind that if you delete my review, I'll write it again. I'll create as many mailboxes as it takes to make sure everyone sees this review. And I will also write to your management to have you fired, all of you. DI$GRACE! How can one be so shameless and unscrupulous?

Questo hotel è situato in una posizione strategica della Città. L'ambiente è bello pulito ed accogliente. Le camere sono ordinate e con tutto il necessario. La colazione ricca e molto varia. Il personale accogliente e preparato a tutte le evenienze. Prezzo top!!

This is very long over due so apologies. I stayed in this hotel early may in the first week. I was getting married to a polish girl and I had family flying into the country and all staying at the hotel. The first to arrive was my godfather who during his stay had to visit the local hospital a few times. He said the hotel reception was lovely and they organised a taxi for him and to be picked up once he was finished. On his first night we went to the restaurant and we both had the farmera burger. We both had this burger and loved it, I highly recommend for any guest to try it. Two days later the rest of my family arrived where they were all in a very timely manner were checked in and shown to their rooms, the only issue they had wit their rooms were the key cards stopped working for some and had to get them set u again, no one minded. The night before the wedding all of my family and friends ate in the restaurant which again 80% of them got the farmera burger from my recommendation. shortly after our meal we all started to drink, now We are all Irish so we drank a lot. It was about midnight and the bar in the restaurant was closing so the receptionist offered us to use the lobby and we were able to bring booze from the nearby shop, and she even gave us shot glasses to which of course we did use and we drank a lot. we got rowdy, bit messy but we cleaned up after ourselves. Nothing bad was said by the receptionist they honesty never minded but smiled at us quite often. Wedding day itself! the wedding was not in the hotel but away. on the morning I had to be ready at 12:00 as the photographers were coming. I rang reception and asked was it possible for someone to clean the room before they arrived. 20 mins later the room was clean. Once all pictures were done we were off. A few days later when guests were checking out they all could not get over the hotel and found everything was well organised. so here is a brief overview... The room (209) - clean, modern, mini fridge in the room with snacks but i never used the snacks i did buy my own. aircon was good if u left it running for a while but did the job. the window viewed a main dual carriage way but honestly it never bothered me and slept fine. Beds were very comfy and extremely soft. Location- I chose this hotel for a few reasons as I have stayed in Bedzin loads of times and know the area. It has a 24hr kfc, McDonald's, petrol station all a 2 minute walk from hotel, a huge shopping centre (M1) which has everything you may want or need. Overview - I love this hotel and am travelling to Poland again in January but my wife has decided to stay in a cheaper option for our stay. We will be back again in July and will be 100% staying here again.