Ανακαλύψτε τη διαμονή σας σε Zakopane

I recently stayed at this fantastic hotel and had an overall exceptional experience. The breakfast selection was impressive, offering a variety of delicious options to suit different tastes. The views from the hotel were breathtaking, providing a picturesque backdrop to my stay. Its central location made it convenient to explore the city, and the staff were not only professional but also genuinely friendly, enhancing the overall hospitality. I highly recommend this hotel for a delightful and memorable stay.

The hotel has its advantages and disadvantages, but it effectively ruined our stay of former children in the SPA zone and on saunas. After 30 km walk to relax in the sauna, so I chose the hotel from the SPA. My partner gave up his visits to the SPA when we found out there were children yelling, mainly because staying in a saunarium, which is a naked zone, is at least uncomfortable with 11-year-old girls. I decided to give the SPA zone a second chance, but I gave up immediately after I discovered that someone in a Finnish dried sauna had a puppy owl that the child had just played jacuzzi. I reported the reception problem, unfortunately without effect - there is no age regulation, children are allowed to stay in the SPA. There were other problems, such as: no towels, broken shower (the room was only listed when you tried to intervene by booking). As for the pluses: good breakfast, great location, 10 minutes from the route to Nosal. We have not been given the data to test the restaurant because there is no option without meat in the menu. The hotel has business and business clients, so (wrongly) I assumed that it complies with certain standards. I was completely joking about the fact that the hotel does not accept animals.

A memorable experience! Walkable distance from city center. You can get transport for famous places from there. Beautiful and huge park near by as well. Western and english breakfast with lots of varieties. Special counter for kids! Entry to thermal bath for hotel guests. Of course chargeable. Perfect gateway for family, friends and couple. I will definitely visit again. Few suggestions: Pre book thermal bath and breakfast to save some bucks! Indian restaurant nearby!

Comparing to other 5-stars hotels we've been to: 1. Bathrooms - No wet wipes or air freshener. But it was spacious 2. Breakfasts - Cold buffet available, no toaster. Small choice of cartoned fruit juices available upon request - only orange and apple, no grapefruit, pineapple. ”Selection of cheeses/meats/cakes” label was 'obvious', - would be more helpful to label each fully. Small choice of yogurts (one). Hot dishes ordered from breakfast menu. Ordered mixed omelet and got plain egg. Ordered 2 teas and got one. Tea at 5 star we would expect proper loose leaf quality tea, but we got 'flavoured green tea' bag. And a slice of lemon that was just skin and no lemon. 3. Room - few choices of coffee/tea available; no milk (you can ask for more). Only very small cups available (not suitable for tea). TV. Lack of streaming like Netflix. Only terrestrial, mostly Polish with very few in English. Wifi was strong and fast in room though. Bed was comfortable and large. Room temperature was adjustable only by a fiddly electronic screen. Far easier are physical dials and controls. 4. Pool - small, more for relax and play, than swimming. 1 or 2 can swim at a time. It was chlorinated (not ozone). Crazy that it closes at 10pm, so after day out/evening meal you have very little time to use it. Midnight or 11pm would be more acceptable. Should be a time for adults only use of the spa - eg 9pm to 11pm at least, as it was very noisy with so many young children. It was 'winter break' time so we can understand the number of young screaming children, but feel that a reasonable limit could be in place, time-wise. 5. Sauna - Good that there was a it is a 'proper', traditional, Finnish, healthy, correct sauna, (nude or in a cotton wrap) but this was not enforced. This meant that ignorant people were sitting in wet swimming costumes. This is dangerous, unhealthy and insanitary, as the chlorine form the pools evaporates in the hot sauna air, and the dyes and the plastics from the costumes cause skin problems and the body cant sweat properly. Others sat directly on the wood causing damage to the sauna, and unhygienically sweating directly on the wood. Aromas/oils were available upon request, but that meant asking for it regularly, 4-5 times. 6. The outside deck (to jacuzzi) very slippery, like ice-rink! This should be improved or the ice cleared. 7. The 'jazz pianist' was monotonous, boring, and seemed to have only one style. 8. Paid parking only (50zl a day). We would expect that included.

Tętniący życiem hotel oferuje swoim klientom miłą i gościnną atmosferę. Na zewnątrz widoki zapierają dech w piersiach, wnętrza urządzone w przytulnym goralskim stylu. Na wyróżnienie zasługuje Pan Konrad z recepcji, który w profesjonalny sposób przedstawił ofertę hotelu z jego wszelkimi udogodnieniami. Dziękujemy również Panu Arkadiuszowi za oprowadzenie nas po hotelu. Podczas naszej krótkiej wizyty mielismy możliwość zjeść lunch w restauracji Grand Kasprowy. Dania smaczne i obfite z profesjonalna obsługą kelnerską w postaci Pana Tomasza. Panowie na Lobby Barze wyjątkowo uprzejmi i weseli. Po raz kolejny sprawdza się zasada ze miejsce tworzą ludzie i tak też jest w przypadku tego hotelu. Do zobaczenia wkrótce.

The hotel is great, close to the center and other attractions, very good fresh food and a very large selection. Smiling and helpful staff. Great SPA zone. I recommend

The greatest advantage of the hotel is its location, three minutes from Krupówek, shops and the stop.From where the beer can go on the paths. We decided to go to this hotel, because at the same price as the room in some villas we had access to a pool, sauna and jacuzzi. The big plus is the bar in the lobby open 24/7, often after returning to the hotel we didn't want to go for something stronger to the city, and here everything is on the spot and the prices are very affordable. I recommend choosing options with breakfast, a big choice and very delicious

A very inviting hotel with an interesting history. We went in December 2023 with Zakopane covered in powder snow, which made the hotel look like a fairytale castle. The rooms are nice and well-equipped (water heater, instant coffee, tea bags and courtesy bottled water). We did not use the spa and the restaurant, so no comment on this. The staff is very friendly and speaks English. You can reach many interesting spots in town walking (train and bus station are located at a 5-min-walk). Would definitely stay again at this hotel.