Ανακαλύψτε τη διαμονή σας σε Rio Grande

We just got back from an amazing three-day stay at this hotel, and it exceeded our expectations. We've traveled to many places, including several trips to Puerto Rico, but this resort truly stands out as the one of the best we've ever experienced. Every single staff member went out of their way to make us feel special. Little touches, like the valet offering us water for the road or the breakfast team remembering our names, made us feel right at home. When we asked the butler to help with our bags, they didn’t just bring them down—they offered to load them straight into our car. We were so pampered during our stay that leaving was the hardest part. Sure, the hotel might be smaller than the Hyatt nearby, but I would choose the St. Regis again without hesitation. Whoever is in charge of training the staff deserves a huge round of applause. They’ve made this place unforgettable for us. For anyone planning a visit, I highly recommend renting a car. There are plenty of restaurants nearby to explore, and having a car makes it easy to get around. The resort does have a pickleball court set up on the basketball court, but I think this is one area where there's room for improvement. A dedicated pickleball court with the option for lessons from a pickleball pro would be a wonderful addition.

Beautiful property with a phenomenal staff. The vast majority of the staff are very friendly and helpful. Highly recommend asking for Luis Carrasquillo at the “Waters Edge” restaurant. He went above and beyond to make me and my husband feel like we were his only table. He treated us like family. He was a pleasure to see every morning for breakfast. He would remember our drinks and have them ready for us! Amazing service with a smile!

I lived here for a business trip. The environment is very good.