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I think this place is quite far from been a 5 star W service. The cleaning arrived around 6 pm and also we had a bad situation with the room cards (it stoped working on the 3rd night). On the other hand the room by itself was spectacular, big and bright. F&B service was good as well. To conclude - do not expect perfect work on reception but at least you can enjoy friendly restaurant staff.

- Lovely cosy apartment, that looked even nicer and more modern than on the photos. - While not super big, the space has been very cleverly used and it felt like having my own mini home. - Kitchen is well equipped, so you can really use it to cook your own dinner (I just missed a colander to drain rice and vegetables, but I realise it must be impossible to cater for every individual guest's preferences). Enough pots, pans, cutlery, even a corkscrew and dishcloth are provided. No spices, oil or sponge though, so (quite understandably) you need to buy or bring a few things yourself. - Lovely balcony, sunny most of the day and I could even watch the sea from there. - Good location, as long as you're fine being near ”The Strip” (and not so near the old town). Very close to the beach. In a central but quiet location (at least in February, but my guess is that it's just far enough from the Strip to be reasonably quiet in busier months as well). About a 10 minute walk from Santa Eulalia bus stop from where you can take a bus to Faro (and other places on that route, such as Vilamoura and Quarteira). It's about a 40 minute walk to the main bus terminal. There's also a city bus, but I never really worked out that system (taxis are everywhere too and apparently not very expensive either). - Great value for money. I extended my stay by 2 more nights and certainly recommend this place. While I very much enjoyed my stay here, there are a few small things that could possibly still be improved. Those are really just small details though! - I'd suggest putting a few extra bin bags in the apartment. Cleaning takes place every 3 or 4 days, which is totally fine. But especially if guests cook in the apartment, the rubbish contains food rests and starts smelling after a few days. It's no problem to change the bag myself, but having a few extra bags in the room would be helpful. - There's an illuminated ”emergency exit” sign above the apartment's entrance door, on the inside the room. That's really annoying at night, because it's like always keeping one light switched on in your bedroom. Can't those signs be placed outside the room? I ended up covering it with a dark T-shirt every night, which solved the problem too;-) - There's no socket near the bed.

A beautiful hotel in a central location - Vila Petra was a perfect place to stay for a week exploring Albufeira. My partner and I stayed in one of the self-catering apartments and found it to be the perfect base for our holiday; it was plenty spacious, maintained meticulously each day by the cleaning staff and felt extremely peaceful and private. We had no problems with any noise or disturbance whatsoever the whole time we stayed. Check in was quick and straightforward - we arrived a few hours before our room was ready and were able to store our luggage in a side room (my only concern would be that this was left unlocked and with the door open) and walk 5 minutes to the main *****, and a further 10 minutes along to the beach. Our room was fully equipped with everything we might need for our stay - apart from an iron and ironing board, but this was quickly brought to our room within 10 minutes of calling down to reception. Although we didn't spend too much time around the hotel pool, the time that we did was very relaxing. There were plenty of sunbeds available despite us not coming down from the room until late morning and the poolside never felt too overcrowded. As a couple who personally preferred spending the days on the beach and exploring the area, this hotel was located perfectly. The nearest beach is around a 15 minute walk away, there were plenty of restaurants and bars in the area surrounding the hotel (I would wholeheartedly recommend the restaurant Made in India, which is less than a 10 minute walk away, for delicious food at cheap prices) and Uber's into the Old Town and surrounding beaches were prompt and cheap - costing around €5 a journey. Despite the hotels proximity to the New Town nightlife, there was no noise or disturbance and it felt lovely and secluded. Overall, we had a perfect week at this hotel and would definitely stay here again on any return trips to Albufeira.

Loved this hotel and would definitely go back. The hotel is a wee bit up the hill but walking distance to old town and *****. Taxi rank at the roundabout at the bottom of the hill if you don’t want to walk and about 5 euros from the hotel to either parts of town. Breakfast was excellent with usual wide range of choices: especially liked the porridge. Lunch snacks were also decent but never tried the evening buffet so can’t comment. Pool areas are heat with sunrise and sunset pools. Plenty of beds but may get busy in high season and with kids. Outside and inside bar and games room on the lower ground floor. Gym was very well equipped and quality machines and weights. Only gripe is there is no water in the gym and you have to buy it from either the shop or the bar. It was also warm and the air conditioning didn’t seem to be on. The desk seemed to be manned sporadically as well. There is also an indoor pool, squash court!!! and sauna and steam room: the steam room was very hot to the point it was almost scalding (for me anyway) and hot steam blasting in below your legs: only managed about 30 seconds before I had to come out. Sauna was great though. You only seemed to be able to get to the indoor pool by trekking through the spa area and back up the stairs even though there were doors out to the main outdoor pool area: never saw these doors open but they may be opened in high season. There seemed to be a spa area but this looked closed: again may be open during high season. Rooms were large and plenty of storage. Bed was a bit soft but that is personal taste. Wee on site shop was well stocked but pricy. There is a supermarket at the bottom of the road, about a 5 minute walk. All in all great hotel, very clean and staff were friendly, courteous and helpful.

We were a party of 4 couples, and had booked 4 double rooms. On arrival we were told the hotel was full and were housed in 2 rooms/suites (2 couples in each) which according to the hotel website were family rooms. These rooms were not acceptable but the hotel would not offer an alternative until our Tour Operator became involved having been sent a video of the actual rooms we were allocated. This finally resulted in appropriate accommodation being provided to the 4 most affected party members, but only after 6 days of our 10 day holiday. None of our rooms were provided with Tea/Coffee making facilities, each room was only provided 1 bottle of water (for 4 guests) each day. Food in the hotel was on the whole ok. At meal times wine was provided, but only by the glass, on no account would the staff allow our party of 8 to have a bottle provided at the table from our All inclusive provision? There were only 2 bars in the hotel, one the pool bar was closed after 6 days due to it being near end of season, the hotel still appeared to be at near capacity? The main hotel bar was understaffed and queuing for 10-15 minutes to be served was common particularly in the busy evening times. Front line staff (servers/ cleaners etc..) were in the main, very polite, but seemed to have very strict rules by which to follow, there was only one occasion when a member of the waiting staff took his own initiative, sadly this was on our last night. This holiday could have been very different to what we experienced, the hotel was not as advertised and I would not return for another visit.

Overall I couldn't fault the location and general cleanliness of the hotel. Where it let itself down in my opinion was the friendliness of staff and room layout. We went as a group of 9 friends staying in 3 apartments. Upon arrival we were asked to pay a €100 deposit each (totalling €900) before getting our rooms and were told that everyone is asked to do this by reception. I later confirmed with another couple that they were not required to pay a deposit. We then had to sign a sheet of rules, some of which that if broken would result in €100 fines. Upon checkout we had to wait at reception while the cleaner confirmed the rooms were ok before we got our deposit back. It would have been nice to have known about the deposit upon booking and didn't find the request to pay or sign a sheet of rules overly great customer service. The rooms were poorly designed too with the bathroom being upstairs. This meant anyone sleeping on the sofa beds downstairs had to walk through the upstairs bedroom to avail of the bathroom. All in all, with these 2 points in mind I would however stay again. The location and price were good and rooms generally clean.

Had a fantastic week long stay at this lovely hotel over the Scottish October week. The staff are lovely and friendly, they were happy to help us with things like booking the Zoomarine and booking a taxi - we only got a taxi instead of walking the 10 minute short walk into the Old Town every night due to one of our party having an ankle injury. The hotel was also spotless, a little old fashioned in the room interior but in a classy sort of way. We had a street view room on level 0 and having read other reviews I was worried about the street noise but it was minimal to nothing each night. The cleaning staff were also friendly, and were constantly seen cleaning everywhere. The pool area was stunning, the snack bar was also so good and offered a great variety of choice. We were also there for a big birthday and the staff dropped off a bottle of bubbly for the occasion without being asked which made the day even more special. I could not fault this hotel and having stayed in Albufeira a few times before, this is by far the best hotel I have stayed at and cannot wait to return some time in the future!

Our stay at the hotel was enjoyable and we were very comfortable in our room which was kept very clean. We were a little worried about our room facing the street but we had no issues with noise at all. We could see the ocean from our balcony. Air conditioning worked really good as well. Hotel is in a great area, convenient to great restaurants and beach. The sister hotel where we had breakfast was a short walk from the pool area and not inconvenient at all. The staff were very helpful with any questions we had and always very pleasant to speak with. We would definitely stay here again it suited all our needs. Thank you.