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It is a very friendly, familiar and well located hotel, even next to the sanctuary. I think that it is a good option for anyone who wants to spend a few days in a family with quietness, has a parking park, but it is not very confident because it is small. If the hotel is full, it is likely that it will not be possible at certain hours, and it has a restaurant that is not a speciality, and it is finally reasonable in quality. However, whose gastronomic experience is richer, will find better options for restaurants.

Clean and neat hotel. Good place to rest and away from the hustle and rush of city. Superb breakfast spread. Great staff service. Reasonably priced. Can attend Mass daily as it just next to church. Near to a lot of eateries like gelato and yummy Pizza place ” PizzaMia” - hot and fresh pizza.

**I am giving this hotel a 3 stars for the room alone. Every thing else was above average.** We stayed at this property from 03/20 – 03/23. I had reserved a suite. When I see a suite, I think of a very nice room with a good view. Not in this hotel. We were assigned room #101. This was a suite with a separate sitting room, but the view was of a wall. Not overlooking the sanctuary but a wall of the building next door. Not like the photos on the website. So, if you are looking for a room with a view, do not get room 101. Other than that, the stay was good. The room was clean, and the heating worked well. The price of the room was €93/night. All staff encountered were very friendly and helpful. The restaurant had an excellent staff (especially Ines) and the provided breakfast was very good. Breakfast was €15/person with a very large selection of items. It is one of the hotels located along this street that is directly across the street from the Sanctuary. There is a small onsite parking area with about room for 6 cars. Overall, if I had to do it again, I would not get a room but a city view room. I am giving this hotel a 3 stars for the room alone. Every thing else was above average.

O hotel foi renovado recentemente, os quartos são muito confortáveis, nomeadamente as camas e o duche. Estacionamento gratuito e em abundância, contudo não é coberto. As salas de formação são muito boas, confortáveis e climatizadas. Tem uma capela lindíssima. O pequeno almoço tem boa variedade e qualidade. Staff muito educado e prestável. Certamente recomendarei a amigos e família!

This is a fabulous hotel, in every respect. Attentive, well trained staff, spacious rooms with huge bed, very comfortable. Small balcony to watch the many birds and their antics. Kettle, teapot, cup and saucer delivered on request. Breakfast room service was unbelievable. Really good. Staff very attentive. This hotel has a great management team, well organized, every detail. Good heating. Reading sofas upstairs. You won't be disappointed here. It's exceptional.

This is a mixed review. We have returned from a week's stay. When we arrived at hotel all seemed OK until the 'group' got their rooms. The rooms were appalling. They do not reflect what is on the website, apparantly these rooms are for paying individuals but the groups get the 'classic' rooms. When I went to complain, many others were there too. The bathroom was totally inadequate and the shower was so old it soaked the entire bathroom. After a while the manager told me that there was one modern room left and I have to say this room was gorgeous! We thought it was perfect until we came home one day to find a leak at the aircon. Reception already knew about this when I reported it (although I was unaware continuing to use aircon). I had to be sharp to get a maintenance man to the room. When he did appear the water gushed out of the unit and ceiling. Thankfully he was able to stop the drip (towel stuffed up aircon-probbaly catching the drip). To, be fair we were offered a new room but I didn't want to leave. Rooms were spotlessly clean but this service was hit and miss - some days it was clean after breakfast and other days still not cleaned/fresh towels at 7pm. Waiting staff fantastic but most of the dinners were very poor. One evening the chicken curry can only be described as a dogs dinner. If you get chicken for lunch you will get the remainder bones and guts included for dinner 🤢 Groups are treated like 2nd class citizens in this hotel and I would reccomend anyone planning pilgrimages not to use it. The groups got different breakfasts while 'paying' guests got better food. The waiting staff would actually tell you ' you can't have that, that's for the other guests' All good is buffet style and it is replenished but very repetitive and I would say Only enjoyed 2meals the entire week. The free wine and tea/coffee is a nice touch. Elsa and carrina the 2 JWT tour guides were amazing.. Nothing was too much trouble and believe me we had alot of issues at times. They were the best tour guides I have ever had and I have been on 30+ pilgrimages. Steyler hotel need to stop false advertising their hotel.. Rooms with balconies are not even available yet advertised. Pool is not opened. This is not a 4 star hotel. One part of it may be but the other part looks like a hostel.