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We felt the hotel was poorly managed. The supposedly 'queen' bed was actually 2 single beds pulled together. The A/C was faulty and it was so loud that it was not possible to have a good night's sleep. The room was not cleaned for the 2 nights that we stayed. Even the thrash wasn't picked up. The beach facilities and sun beds were old and the beach area was not clean. The stairs to the beach needed renovation and made it almost dangerous to walk down to the beach. Most of the services were provided on a 'self-service' basis, but it didn't work as only 3-4 staff were trying to keep up with the servicing of the whole facility. The facility overall was not clean. We did not know who the manager/owner was and the people we saw did not seem to care anyway, although occasionally someone asked if the food served was OK. We couldn't find anybody to ask for water after midnight and the fridge area was locked so we had to go to bed real thirsty. Overall, it was in no way a good value for the money paid, which was really high for this kind of low quality service. It's a shame as the hotel is built at a very nice location. The breakfast was good and the staff were kind but not as attentive as would be expected. The food served at the restaurant was not bad, though overpriced. I wouldn't recommend this hotel.