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The swimming pool are great heated both The indoor thermal water pool is great I enjoyed the stay just one point I hope the consider is adding chicken nugts to there menu for kids Kids area and kids playground need to improve and add more toys Regarding the food every thing is good exept the chicken need more improvement

I stayed in this hotel 4 nights. While booking, I did request to room far from the restaurant and entrance facing room because of the very loud music ( restaurant) and constant small of the cigarette ( from the balconies facing both entrance). I sent a few msg, nobody replied to confirm. However in arrival I got the room requested. Staff speak barely English. To order a orange juice I had to show/ explain with my hands Breakfast was mostly the same, dinner variable and tasty. No juices was on the buffet. The strong point of this hotel is the roof pool. Thermal water, very hot, good for relaxing. However,some of customers was really annoying: speaking ( shouting) VERY loudly on phone/video call. Also they was very drunk ( at 14 h). They completely ignored the staff and other guests remarks. Myself, asked them to be more quiet as a response was”Fack” probably only 1 word young Man new in English. He started to put the peanuts, snacks in to the pool trying t get my attention. I stayed calm, until he took bathrobe where was my phone,key card, some personal belongings and out on him I asked him to give it back. He was very aggressive towards me. He didn't understood anything,due to drunkenness. Luckily the staff member took my belongings from his pocket and returned them to me. SPA HOTEL 4 STAR*** THIS SHOULD NEVER HAPPEN! Never ever during my stays in hotels with 5 stars or without any I didn't seen similar customers behaviour. Staff had to stop it straight away and strictly. But nobody did. So. Hotel itself is ok, I mean room what I had. Cleaned every day . Some mold in the bathroom, smell of cigarettes in bathroom coming via ventilation. Spa, so/so . I give hotel 4 *. Just not to harm them with a bad score.But my feedback is definitely not positive.

I went for the first time and when I went, I was very happy that the working friends were laughing and very concerned I was very happy that our boss's food was perfect in short I was very happy be a quiet holiday I was very happy when I was first time I'm only going back I have a perfect holiday, I've had a criticism to be breakfast and dinner time may be a little late. Thank all the employees.

Currently I am at the Thermal Elite hotel, everything is just super! The hotel owner and staff treat every guest very friendly and at home. The rooms are incredibly comfortable: beds with orthopedic mattresses, pillows you'll want to sleep on! Air, nature! Relax! You can take baths with thermal water in your room, where else could this be? If you want to swim in the thermal pool and take a hammam, then all services are just 300 meters from the hotel. Thank you for the warm welcome and good attitude! I'm leaving on May 20, but I hope to see you! Best regards, Tatyana 206

A 21-year-old person called Alper to get information and place. When I first called, he said there was no place. Then he said there was but there was on the wall. Then that price was the only person I said wrong. He said: ”If you don't come to your job, you will not be there, and then why you speak so cruelly and louablely, and when you say: ”What a good thing is this, he began to disbelieve and threaten.” And then, if it is not the family of the company, he will not be able to disbelieve; but the family of the company is not the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who is the one who

They need to explain the reservation like we are made the search not like what they have Because of wrong reservation they forced us may we are pay for the next night or keep the reservation like they trip.com gift us we was eight adult with one baby the problem is when we are made the reservations through trip.com the search was for eight adults and one baby but the reservation was for adults with nobody else

I liked everything very much. The hotel's facilities and location are very beautiful. The TERMASARAY Hotel SPA may be a perfect choice for those who like it. A budget-appropriate hotel is a great choice above expectations. The clean and pleasant rooms are cleaning towels, the hygiene of bed socks, the cleaning of the wet area is my favorite reason for the hotel again. The quality of breakfast is increased by the concept of the room breakfast. The car is available. I visited my birthday, and I owe thanks to the hotel management that made me feel private, to the working friends, especially Mahmut, the spa and Kad lady and friends for sledding me on silk.