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The hotel was in a good location, quick trip to stores & restaurants. The service was decent, staff sent texts, checking in during our stay if we needed anything. Besides the location, my main reason for choosing this hotel were the amenities, however, upon arrival we found the hot tub was broken along with the fire pit. Since the hot tub was down, I wanted to upgrade my room to include a whirlpool which was declined. It did the job of having a place to stay but for price & poor service for my birthday, the likelihood of my staying at Cambria again is very slim.

Do you want to stay in a hotel that is conveniently located just off of I-90, & is just a short 20 minute drive from downtown Cleveland? Then stay here. Do you want to park your car in a well lit, safe parking lot? Then stay here. Do you want to stay in a hotel that is conveniently located near restaurants, a Meijer store/gas station, & a Get 'n Go convenience store? Then stay here. Do you want to be welcomed by a friendly, helpful staff? Then stay here. Do you want a super clean room that: - Is free of bugs, debris, & other...things? - Has comfortable beds? - Has an incredibly clean & well stocked bathroom? - Has a kitchenette with a stove, oven, microwave, refrigerator/freezer, dishwasher, plates, eating utensils, cooking utensils, drinking glasses, & a roll of paper towels? Then stay here. Do you want to stay in a hotel with a nice, cozy bar in the lobby? Then stay here. Do you want to stay at a hotel that offers a free ”better-than-continental breakfast”? Then stay here. Do you want to stay at a hotel with fast checkout? Then stay here. I get all of these things, & more at the Residence Inn; that's why I stay here every time I come to Cleveland. Stay here; you won't be disappointed.

Very clean room at a very affordable price! The staff was very courteous and the check-in was very fast!

Very clean. I loved it here. Did not want to leave lol. Home away from home.

Nice place to stay for the night. Stopped here on our road trip… located in safe office park area off highway. Patio area off lobby if you want to sit outside. Lots of seating in lobby for breakfast which is fine. They have a huge indoor pool & hot tub AND a splash pad area for the kids. Busy spot. Room was clean & comfortable. Towels are tiny. We had to ask for more as there were 2 in our room for 4.

This was the worst hotel I have stayed at. Ever. Not kidding. On arrival the first thing you encounter is a filthy exterior door that is covered in fingerprints. It looks like it hasn't been cleaned since the start of covid. Inside, the lobby felt cluttered and it had an overall smell of stale mustiness and faint cigarette smoke. Front desk was unattended and it took a few minutes for the staff to check me in. Took a minute to find the elevator - no directions posted on the walls. The floor inside the elevator was dirty and the rubber flooring was lumpy and worn. Finally made it to the room. Once I made it into the room my experience did not improve at all. The room smelled - stale mustiness and old cigarettes again. The carpet was extremely stained - in one place it looked like drops of blood. The walls were sticky with food and grease stains, especially in the kitchen area. There were two desk chairs in the room, one at the kitchen area table and the other at the desk. One of the chairs had significant stains on the seat, the other had edging around the back rest broken away with staples sticking out. In the bathroom the towel rack was broken, the sink was incredibly small, underneath the sink was filthy, and there was some kind of questionable substance on the side of the toilet tank. The towels smelled like they had been on a shelf for several months, absorbing that by now familiar musty cigarette smell. Back out in room - the phone was stained, there were no cups, dishes, cookware, utensils in the kitchen area, the bedding was threadbare, and there was just an overall sense of stickiness to the entire room. There was also a spot on the floor where the carpet meets the laminate where the molding/trim was damaged. This exposed the carpet tack beneath creating a significant hazard. There was no way I was walking barefoot in this room. I would have cut my foot. I was grateful I packed flip flops. I know you are all asking why I didn't ask for a different room Two reasons here - first, I didn't think it would make a difference. I think the entire facility would have the same problems no matter what room I was in. Just old, dirty, sticky, and smelly. And secondly, when I went back down to the lobby to speak to someone about all of this I was met with a sign on the counter saying ”Welcome, I'll be right back” with directions to dial ”0” for immediate assistance, likely taking you to the unoccupied front desk or the national reservation line for the hotel chain. This sign on the counter thing happened twice, both times I went looking for someone to talk to about my issues. All this can be yours, too, and only for $170... Never. Again.

This was a last minute trip for an unexpected reason. The staff is always very helpful and friendly. We usually request a certain room and when it is available they always provide it. If the room is not avaible they provide a similar one for us. You will not beat the location of the hotel. You have everything you need within walking distance.

Hotel location is very good, the room is very clean. From Detroit to Niagara Falls, stop by. The small city is very European, and the nearby shopping and dining is very convenient. We found a Japanese restaurant nearby, only a four minute drive away.