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The hotel was clean and self service- just wish there were more options for room service/ vending machines, we ran out of water and had to run to Trader Joe’s across the street to buy bottles of water.

We had a wonderful visit. We stayed from a Friday to Monday. The hotel staff was super nice and helpful. Our plane arrived at 8 am so we knew it was too early to check in. The staff kindly took our luggage and stored it for us. Luckily we were able to check in around noon. We headed to our room and it was adorable. We had a small issue with our hvac making a noise and as soon as we told the staff not even 10 mins someone was up to fix it. We could not have asked for a better hotel.

Like all hotels, the experience depends in part on the room, your neighbors and your needs. We did hear some loud children through wall from room behind our bed, but once I made some noise or said something loud, they got the point and that ceased. Despite that one or two nights of brief disturbance, we loved the hotel, including its central location, staff who helped us whenever we asked, updated bathrooms, efficient room layout, and small number of rooms per floor keeps the noise down since long halls cause people to talk, holler or even run loudly when you're sleeping. So this room offers a great experience. We'd love to come back.

The Hotel lobby is beautiful! The front desk staff was amazing. We “upgraded” to a King Suite. The entire “first floor” (one level above the lobby) is very dark. The room was large but it wasn’t clean. The carpet in the hall and in the room was dirty. The bed was comfortable. The bathroom was not clean and there was no soap. I had to find a housekeeper to ask for soap, shampoo etc. I think because we booked through a third party vendor they give you the worst rooms. Reminded me of the movie the titanic- we were in the steerage area of the hotel or the oldest - probably haunted part of the hotel. That said, Amazing location!! I would book here again for sure!

This is my second stay. This hotel has good service, is clean and tidy, and is located in Chinatown, making life convenient. I will still choose this hotel when I come to Boston in the future. The surrounding night view is beautiful and very safe. Free extra bed for minors

Brand hotel service is more attentive, the rooms are very clean and tidy, the surrounding environment is relatively quiet, the transportation is very convenient, and the hotel rooms are well equipped.

We cannot wait to return to The Langham! We were lucky to be greeted by Alisha who not only got us checked in to our room a pinch early, but gave us fantastic lobster recommendations! The friendly, helpful service was the cherry on top of an incredibly beautiful, comfortable hotel. The rooms are spacious and nicely appointed, the beds are comfortable and housekeeping kept everything so tidy. Every employee we encountered was pleasant, opening doors and pushing elevator buttons for us when they could. One of the best stays we've ever had, making our first trip to Boston just fabulous! We will be back!

Although we booked a lower tier room, we ended up on the 10th floor with a view away from downtown. After recent renovations, the room was modern and clean. The bathroom had a large walk-in shower and good lighting. The hotel is located at one end of a luxury mall with expensive stores. This was helpful for being able to walk around without braving the cold wet weather outside. The staff were friendly and helpful. Be aware that guests are charged a $25 amenities fee that becomes credit towards food and beverages at the hotel; this forces you to spend money for some overpriced food; however the food was good. Parking is also overpriced at $69 per night. You can park at the mall for about $50 paying by the hour. There are many good restaurants in the area and it is a reasonable walk to Boston Commons. It’s a good place to stay near the center of the city, but factor in the expensive extras when you are comparing hotels. We would stay there again.

Great stay, good location. Close to stop 7 on the trolley tour. It might be because of the state or hotel but the incidentals and resort fee are particularly higher than any other state we’ve travelled to. Something to be aware of if you’re an international tourist.

🚗 Transportation: The transportation is very convenient, the red line subway is downstairs, and it is also very convenient to go downtown 🍃Environment: There is a Starbucks dunkin dounut nearby where you can buy breakfast or something. The hotel is very new, the decoration style of the lobby room is good! 🧹Hygiene: I stayed for three days and cleaned up every day, I am still very satisfied!