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Overall, I would say it's a 3.5 hotel depending on what price you pay. If it's less than $125, 4 star perhaps. Location is very good with lots of Asian restaurants on the same block. Parking garage is next to hotel and connected with keycards. Room AC was very loud and pillows were awful. Everything else is basic. Service and cleanliness was good.

Right in the center of downtown this Hyatt is perfect! The rooms are clean and the staff are soooo nice ! The front desk made me coffee late at night while I was burning the midnight oil on my work projects and Mike set up an amazing breakfast for the hotel in the morning! Eggs and has browns and yogurt and fruit and coffee and cereal and and and! The dining room was well maintained and the overall experience was 5 star!!!

We arrived late on a Friday night. We are titanium lifetime members and had received a suite upgrade so was excited about that as I had my wife and teenage daughter with us. There was no mention of our status, nor anything offered (breakfast, points, etc). When we arrived in the room there was a smell, a musty odor, covered up in part by some sort of fragrance. Unfortunately the room was not in good shape. We first noticed there was a sofa bed that accomodated one, but had no sheets, blankets, pillows in the room. We attempted to call the front desk but both of the phones in the room were not connected/not working. So walked back to the front desk to get some of the items needed to sleep on the sofa bed. Unfortunately when we opened it it was very dirty so my daughter slept on the top of the (curved) small sofa. In the bedroom their was a large web above the bed and in the main room we opened a drawer when looking for the sheets and the drawer wouldn't even close half way. I reported these items to the front desk.

The hotel was one of the regular go-to properties when visiting the area, but never a standout. This time we had problems with room plumbing, missing items, noise outside the room and a staff that was expert at robotically citing hotel policy, but not expert in listening to customer requests or offering a creative win-win solution for both that would have really helped me and required little of them. The breakfast was so-so, borderline inedible. I'd approach with limited expectations. Not my favorite hotel in the Urbana-Champaign area.

Truly a wonderful experience! The general manager John Hammond assured me and even proved he does his due diligence to ensure the operation hotel is not subpar. During the stay I asked him a question about the pool water temperature and he immediately contacted one of his staff to re confirm that it was indeed at the required temperature before I use it. The hotel met and exceeded my expectations. Friendly staff, comfortable very spacious up to date rooms, the walk in shower was very elegant and all the amenities were in good working order. The kitchen in the room was very convenient.

I had a good rest~~ Luggage storage is also free after check-out time~ Everyone was very kind! (And because of work, I checked out after check-out time, but I understood everything!)

The hotel is short 7-minute ride from the airport. The University is very close at just over a mile away. The hotel has many food options within a short walk and even a Harvest Market Grocery store that serves hot food as well as a full grocery store. The hotel staff was kind and got us our rooms quickly. The rooms were clean and large. The full galley kitchen was nice for heating up foods. It has a full size dishwasher and microwave. They have skillets in the lobby if you prefer to cook something more in-depth. The bed was comfortable but the pillows were kind of flat. Be sure to ask for more upon checking into your room. The room also had a pullout couch and privacy curtain. The WiFi was fast but requires a password. The hotel has many amenities to include an indoor pool, fitness room, outdoor grills, and a breakfast bar. The fitness room has cardio machines and a cable machine. The grills were the only thing open during my stay due to COVID-19. The restaurants nearby were allowing seating both inside and outside during my stay

The Hilton Hotel has nothing to say, the rooms are large, the service is good, the dining around the hotel is also very convenient, the hotel service staff is very attentive and enthusiastic, it would be better if the breakfast time can be postponed a little

This is an 'easy' hotel to stay at. There is plenty of parking and it is free, front desk staff are friendly and always helpful, standard King rooms have K-cup coffee, fridge, a small safe and are quiet (although I haven't stayed here on a football weekend). Houlihan's is the attached restaurant and the complimentary breakfast is very good - breakfast burritos, oatmeal, yogurt, fresh fruit, fruit cups, coffee, juices and I know I'm forgetting some. I would not hesitate to stay here again.