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Like the first time, this is a super hotel . There is a oven, a stove, a washing machine 👌

Breakfast is good, location is good, service is good.

Not sure why you would plop down a nice new hotel and put in air conditioners that sound like planes taking off. And it wasn’t just one room - it was both rooms of the suite, so I’m guessing that it was the same throughout the hotel. I was only able to sleep by wearing earplugs every night. It’s nice that the bedroom has a ceiling fan but the remote control didn’t work and when we called the desk to ask about it they said that it was impossible to have the light off and fan on at the same time. It’s either both on or both off. I suspect the person at the desk didn’t actually know what she was talking about but I never followed up. Rooms were certainly big enough, though not enormous. Bathrooms were functional. Breakfast was good, with some different options every morning. Pool looked very basic, workout room was ok but the floor was sticky and the laundry room did the job. As far as location goes that depends upon what you’re looking for. I wanted a hotel between downtown and the tennis center and that’s what I got. I wouldn’t typically want a hotel like this that is sitting in the middle of a mall, surrounded by chain restaurants, with nowhere interesting to walk, but many people might like this. I really only care about one thing in a hotel and that’s that it’s quiet enough to sleep and because of the air conditioning this hotel failed. I’d probably give it 2.5 stars if that were an option.

CHARGED EXTRA FOR NO REASON. Got something from alacarte charged 25.00 when it was 5.00 don’t stay unless you like getting nickeled and dimed 160.00 hotel cost 225 plus 100 extra on card for the forseeable future they claim up to 30 days its been over a week now, might not evwn see it enter my account at this point and i wouldnt be surprised.

In the city centre, parking is charged. It can be seen that the hotel has been positioned high-end in the past, but as time goes by, the facilities are old and no longer the style of the year. The service is OK, there are a lot of people downstairs.

I am writing this review from the hotel lobby at 12:11am. I dropped my bags off at 2pm and was given a luggage tag and told my room would be ready shortly. I was told I would be called when my room was ready. It was confirmed and there was no question that I was here and ready to check in. I went on with my planned activities including my dinner plans and now coming back to the hotel have been told they have no room for me. I have never ever had such an experience. They have offered to relocate me to a hotel outside If Cincinnati. This was a quick vacation trip totally ruined by this hotel experience. Under no circumstances will I ever book this hotel chain again. They massively overbooked and have relocated many guests. I have been told on the side by a sympathetic employee that this is standard procedure. NEVER BOOK 21C!!!

We stayed here three nights in October. Extremely clean, well-managed facility, recent complete upgrade of all interior spaces. Staff -- from front desk, to bartender, to housekeeping -- are extremely customer-focused, professional, and friendly. Accommodations are quite comfortable -- on par with Marriott's Courtyard brand. An extremely good value. Very surprised it wasn't more crowded.