Ανακαλύψτε τη διαμονή σας σε Cromwell

My family and I were traveling back home to Maine from Pennsylvania and decided to go to Six Flags in Mass. We last minute found this hotel on our way to CT. It was late and we just had a miserable two days from staying in horrible hotels. When I went into this hotel to see if we could last minute book I was greeted by an extremely nice gentleman. He was happy to get us a room and was so helpful. We had a double queen room and it was AMAZING. Absolutely beautiful. After staying in two disgusting hotels this felt like we were in heaven. The beds are so comfortable. The room was spotless. My favorite was the water pressure in the shower. I wanted to stay in there forever. My daughter loved the pool. It was very clean. They have a Starbucks inside. This hotel is extremely safe and I cannot recommend them enough. Definitely stay here if you need to. Thank you for an amazing nights sleep.

For a hotel only four years old, this property is an embarrassment to the Marriott brand. It's just plain filthy and not maintained. I had to change rooms because the condition of the first room was so bad with black mold and green algae in the shower. If you are going to have glass shower doors, they require constant upkeep. Because of the neglect plus the hard water in the area, the doors are etched with water spots. In addition, the drawers and doors would not shut, there was toothpaste on the walls and the carpet had huge sticky spots. The new room I changed to was not much better. There were gigantic stains on the carpet in bright blue and red. The shower was less moldy without the green algae. The walls are thin and we heard our neighbors' conversations and television. The hallways had trash in them. The elevators need maintenance as well. I am surprised they have passed inspections. The noises and jerkiness were cause for alarm. Breakfast is the same every day: dried sausage, eggs, yogurt, a few breads to toast, cereals, waffles and a few pieces of fruit. We didn't require much but as my daughter was going to skate every morning, she needed something. On Saturday, all of the food ran out around 9 and even though breakfast closed at 9:30, nothing was replenished. There were no bagels, no yogurt, only some cereal but no milk and some very green bananas. The juice machine was broken. Gruanted it was crowded with a greedy bunch of customers taking huge plates up to their rooms. Sticky seats remained sticky multiple mornings. Our last day, we observed employees eating from the breakfast making customers wait. Finally, this hotel isn't located near anywhere you would want to go that would attract people to take advantage of using their quite limited parking lot. They have a cash grab going on by charging for parking. I would have gone to stay with friends except the stay was pre-paid with no refunds. I'm not giving the hotel 1 star only because it's not a fleabag, totally scummy unsafe place. 1.5 stars for lack of cleanliness, service, and maintenance. There is no excuse for a 4 year old hotel to be in this condition. Shame on them.

This chain hotel is very good, the facilities are better, the bedding is more comfortable, the service is good, the breakfast is quite rich, the hotel location is also very good, the parking is very convenient, good

There is a parking lot, breakfast is very simple, bread and coffee, nothing to eat, economical hotels are nothing more than food, conditions are much better than domestic Super 8, clean and hygienic rooms are large. .

The hotel itself was pleasent. The front Desk Clerks and Management were accommodating. I stayed here 3 other times before, as for many years in the past for 2 overnight stays. Including this stay June 2024. This was the issue. The restaurant staff received a ton of money for preparing 2 meals during the stay. Breakfast and a fine prime rib or chicken dinner. It was the prime rib dinner that I didn't get a chance to enjoy due to the bkantent lie by the kitchen staff. From the Kitchen Manager to the cooks (they are not chefs), kept on telling me , they will prepare a certain dressing (French) due to allergies. After going in and explaining about the allergy 1 hour prior to meal, they the head cook, and manager that my request would be honored. Lie number #1. 30 min before meal time, it was stated, request was ”being worked on'. Lie #2. Wait staff notified and bought it to the kitchen, 'it will be right out with the bread, Lie #3. Meal time, no dressing. Wait staff came out, ”the cooks will not make it for you, it's not required for them to do that”. After 1 hour to inform the kitchen staff, now it's a flat NO. The kitchen staff received a visit. One Lie after another. They still are lying about my simple request. Not honoring a request is one issue, lying and stringing a customer along, for over an hour, is another. I was now banned from returning to my table even to have an expensive meal that was prepaid for. Frustrations level grew high. One lie after another. NO meal that whole evening and NO Integrity within the kitchen Staff. This is pathetic. A simple request due to allergies, for a function, as I am a disabled combat veteran. Only to have'd paid for a meal, I couldn't have due to the false pretenses and the lack of caring to a paying customer. This deserves better treatment to a 22 year disabled Naval Veteran.

My wife and I stayed this weekend at this location. Front desk staff are very friendly. Konsatine manager excellent,he even had a hand written note for us when we checked in to let us know if we needed anything during our stay to let him know. We found that to be very rare in the lodging establishment. This location was very clean and well maintained. Location us conveniently located just off I-91. If you are in the Rocky Hill/Hartford area do not pass up this location for lodging.