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Gratis services they helping me with my reservation and everything needs

The word to describe this Holiday Inn is “sufficient”. The room was an average size with a king bed, desk and chair, occasional chair with ottoman, cabinet with fridge, microwave, dresser/cabinet with tv on top, two night stands. There was also a single cup coffee maker with 2 regular and 2 decaf K cups and two English Breakfast tea bags. No decaf or herbal tea bags. Three packets of sugar/creamer/stir stick/small napkin. No safe. There was one suit case rack so we put the second case on the ottoman. Carpet felt icky. The bathroom was average size with pump bottles of soap, shampoo and conditioner. There were enough tissues and toilet paper. We had 2 wash clothes, hand towels and bath towels: just enough for two people, except they were scratchy and on the thin side. Breakfast was not included, which surprised me, as the first night we used points for our room, and paid $140+ for the second night. Lobby and halls were clean and smelled fresh rather than musty or like cleaners/chemicals. The landscaping was mostly kept up. No trash or weeds in view. We chose to stay at this location rather than the Holiday Inn at Romeoville which was closer to our destination, because Bolingbrook location took our points, unlike the Romeoville location.

This was a family trip due to a death in the family. Stay was approximately two weeks. We had ample time to use many areas and observe at this property. Needed a clean, quiet, comfortable hotel. This hotel delivered on all fronts. The employees are all cheerful, helpful and hard working. We enjoyed the made to order breakfast as well as dinner and cocktails. All very delicious. A well run property. Near I-55, but not too close to hear any traffic. Have stayed at this hotel previously and will stay again. Highly recommend. If you stay at this hotel, be sure to say hi to Ebony at the front desk. She’s a stand out employee!

The room is large, clean and cozy. There is a breakfast buffet. There are many supermarkets and gas stations around, which is relatively convenient. Checking in to the hotel was smooth. I will come again next time.

I was somewhat apprehensive about staying at this location due to a few iffy reviews but I'm glad we gave it a try. Our room was clean and comfortable. The lady at the front desk was polite and helpful. One area that needs improvement is the breakfast. It had make-your-own waffles but I think that was the only hot option. It would have been nice to have at least fresh fruit or boiled eggs or something.

I had the pleasure of finding this hotel in a pinch. I was scheduled to stay at another Hilton Brand in Schaumburg and it was sub par at best. It seems that all brands room product in that area are run down. It was so bad that at 6pm on day of arrival, after checkin, I accepted a cancellation fee of one night and left. I then found/selected this Home2 in Bolingbrook in the app. I phoned before I booked and asked the agent if their hotel was nice. She assured me it was pristine, and assured me I would be happy. I took a chance and booked the honors rate. When I arrived, she had assigned a lovely room for me, and apologized for the experience I had at the other hotel and welcomed me. She was so kind and she knew I was exhausted and made check in a breeze. Once I entered the room, I was greeted by the smell of clean and beautiful room that was modern, well appointed and so well lit. The bed was super comfy and all the linens and towels were white and fresh. The room smelled amazingly clean and the bathroom was sparkling clean. The kitchen area has everything you would need if you wanted to microwave cook. There is a full size fridge and glassware, plates, etc. Housekeeping at this hotel are so on point, and always cleaning. Breakfast is timely and offers hot and cold options. Coffee and tea in the lobby is available 24 hours a day. The pantry/shop is well stocked with thoughtfully procured items, such as Modelo Beer, Baskin Robbin’s Pints (many flavors) and extensive snack and candy selections. They have a beautiful indoor pool and ample places to sit both inside and outside of the hotel. The grounds are well kept and there is plenty of well lit self parking. It is located near an Aldi grocery store, walking distance, a 5 minute walk, and a few other shops and dining within a mile. Both gentleman and ladies at the front desk were so kind and helpful. Housekeeping is excellent and they are so friendly. The breakfast team are also friendly and kind. I had business meetings in Chicago and Oakbrook and the commute was easy. 25 minutes by car to Oakbrook and 45 minutes to Chicago. They are right next to the highway but it’s so quiet at the hotel. They are about 30-45 minutes from ORD. Easy to fill up the rental car across the way and make it to ORD without refilling. 10/10 I will stay here again. It was so nice I added another night for fun to shop and see the area. This is such a well run hotel. Kudos to their GM and owners for their dedication and commitment to making this a wonderful Hilton option.