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New hotel, clean large rooms, huge beds, nice breakfast

After a long flight, we arrived at the Atlanta Airport at midnight. My family and I were too exhausted to make the drive to our next destination. I had a few IHG points and decided to use them at this hotel. I assumed the hotel would be average because of the location. I was ok with average because I was so exhausted. When we arrived, Keisha at the Front desk provided professional, upbeat, and kind service. The room was clean and the bed was comfortable. Upon checking out, I had a wonderful encounter with Dee at the Front desk. Again, I received phenomenal customer service. I will definitely add this hotel to list of places to stay.

Hurry to stay one night, Hilton ’s standard, very good, rooms are relatively large, parking spaces are tight, a 60 USD deposit was deducted at check-in, and theoretically returned 3 days after check-out. I wonder if it is a busy holiday period. It has not been refunded in 10 days, and a follow-up fee is required!

Great service great food good company about the energy was really nice deployed was very nice as well

It is under renovation, but it has almost no smell because it is right next to the airport and the rooms that started to arrange are very noisy. Later, it was much better after negotiation. Hotel buses are not scheduled for a fixed time.

The hotel was spotless. For me in the morning, breakfast was a hit and run, so I can't really speak to that except that it was real food and hot. The hotel is fairly new and comes with a mini fridge and a microwave. The only thing missing was a clock. Normally I would complain about the new covid standard of never maintaining the rooms, and that certainly applies to this hotel as well. Most people need service before 5 days have elapsed, and no one no one no one should have to ask to have their wet sopping towels picked up off the floor and to have fresh ones provided. Coffee needs to be updated on the daily as well. That said, it was not really an issue with me as I only stayed one night. I know that nobody uses alarms anymore, but it would be nice to have a visible clock when getting dressed in the morning. I love the shower. It was roomy, all the amenities were included, and this hotel has figured out that providing 9 million tiny samples of shampoo is not good for the planet. So they have refillable bottles of shampoo conditioner and body wash. The shower really should have a non-slip mat, however. The sheets were fabulously soft. The bed was one of the most comfortable I've ever slept in. This hotel makes regular runs to the airport on the half hour. It was worth every penny.

Front desk agent was very nasty and rude at the mouth. Upon returning to the property after eating dinner I was stopped and asked numerous questions and held up from going to my room. I was basically interrogated by the employee before I could go up to my room which was very unprofessional.

We at two nights at the La Quinta as we were attending a event at the Delta flight museum. The hotel was close to the airport but we were not disturbed by any noise from planes. The room was clean and the bed very comfortable. The staff were very friendly and helpful. The wifi worked well and there was a shuttle from the airport. One thing which caught us out was there was a south and a north hotel so we got on the wrong airport shuttle at the airport which apparently is common mistake so it is a good idea to ask the shuttle driver which hotel they are going to. The shuttle to the property actually has “La Quinta North” on the side of the vehicle but we didn’t know this till we had ended up at the wrong hotel. There was a was a decent breakfast available 6-9am on weekdays and 7-10 on weekends.

I stayed at the Renaissance Concourse for one evening given that I had an international connection the next day. The positive things I can say are that the staff are lovely and it’s an excellent hotel for plane spotting. In particular, the staff were cheerful and helpful and it was fun to watch planes land from my balcony, especially when I was dealing with jet lag. The room, however, was horrid. One of the bedside lamps didn’t work, one of the phones didn’t work, the closet wood was quite chipped, and there was a random white container on a table containing two empty clear bags. The cushions for the seat were standing up and not sitting flat - I have no idea why but I decided not to use that chair. The toilet flusher had a weird green residue on it (see picture), the bathroom lights were mismatched, and the travel-size body lotion was only half full and had already been used. The biggest fright was when I opened the closet this morning looking for the hair dryer and noticed extensive mold from a leak (see picture). Talk about a health hazard. I couldn’t wait to get out of this room and left for the airport early.