Ανακαλύψτε τη διαμονή σας σε Kalaoa

The room has no TV and was stocked fridge fully stocked with beverages. Drawers stocked with snacks and room itself had their merchandise for purchase didn't care for that it was a one night stay but I wouldn't want all their items in the room if I was on an extended stay. The staff was excellent and accommodating to our situation. They also had a coffee truck out front that was very good. 3 min walk to the harbor shops and food. Loved that!

When we check in, the front desk lady was being nice and friendly Unfo you missed our room for housekeeping the next day and we came back after 6pm, called the front desk to arrange it and was rejected at first as after 4pm. At the end a lady came by and changed the towels. We didn’t put any DNB sign on so it was entirely upto your handling, not upto our expectation for Marriott group in this regards

The hotel's breakfast is quite satisfactory, but basic milk, bread, fruits and the like are available. There is a public snack bar on the first floor. Coffee and fruits are available all day. The back door of the hotel is a row of snack bars. There is also a farmers' market across the street. The shopping is quite good. The overall location is in the center of Kona, and the transportation is convenient. I especially liked the waiter's attitude was good, that is, the hotel does not provide a kettle, only a coffee machine and a microwave oven, the elders may not adapt to live.

Facilities: It is indeed a bit old, and the selected tower is under renovation. But the front desk gave me a corner room with a large balcony facing the Pacific Ocean. The scenery was amazing. Environment: The hotel courtyard is open and the environment is very good. There are restaurants and convenience stores next to it, and the parking lot is quite large. Next to the hotel is also the best place to watch the sunset. Hygiene: average Service: Very good

I feel that the hotel guests are too old. The environment can be anything. The hotel is a bit of a year. Everything is ok. The price is generally telling the truth.

PROS: - The property - The views at the property - The live music CONS: - Everything else. We so wanted to love Moana! But even as a (too) forgiving individual, the restaurant was just…. bad. Service was painfully slow, wrong dishes were delivered, flavors were interesting enough (i.e. scallops with a unique bbq-type aftertaste) but *nowhere* near the level that warrants the prices. The couple behind us were complaining loudly when we arrived about the experience being “totally unacceptable.” We chalked that up to their being bratty & privileged, but in the end, they weren’t wrong. The servers were all very nice and lovely — it’s not their fault. This is more a Rosewood issue. Even aspects like the restroom — towels on the floor, a sink not draining, etc. Very surprising. Dinner at the down-to-earth Jackie Hey’s (sp.?) in Kona was approximately 17,000x more impressive, across the board. Also surprising. Vaguely chaotic exit too with the valet, who seemed like he was being run ragged. Moana is still finding its footing. It’s got a long way to go.

Got this room thru Diamond Resorts (now owned by Hilton). We checked on trip advisor and other on line sites and was confident it was a nice place. WRONG WRONG WRONG. We got here yesterday. Front desk said we got one of the nicest units (2 bedroom town house). When we got the room I was ready to turn around and walk out. It smelled musty, the furniture is OLD which is putting it nicely. I'm sure it is the original from when unit was built in 1980. The countertops and ceramic tile floors are newer as are the kitchen/bathroom cabinets. But it has a long way to go to get even close to the pictures I saw on line. The $10 day optional air conditioning is a floor unit with 6” plastic piping running across the floor and out a hole in the wall. And then the ants..........everywhere. On the kitchen counter, in the bathroom, in the sinks, on the nightstand, etc. The topper was the ants I work up to crawling on the bedspread next to my face. Opened my laptop which was on the nightstand and had ants crawling on the screen and keys. When I put my phone down on the dresser, nightstand, or any counter there were ants crawling on it when I picked the phone up. Since the office closed shortly after we got there yesterday I was down there this AM. They were quick in sending someone up to put an ant killer in various places around the unit. After 9 hours the ants are not as numerous but still around. Hopefully tomorrow they will be gone. Not a fan of killing ants crawling on my leg after a shower. (They must have been in the towels as I didn't see any in the 27”x27” tiny shower. Be sure if you are looking at Sea Village that you find out exactly what unit you get........they are not all like the pictures online.