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Very comfortable very clean

One of the best hotel I've ever stayed at. Luxury, clean, nice breakfast with unusual variety of food. I enjoyed my stay very much

Everyone was super nice......especially Kara.....sweet lady who loved to offer her advice on the town and what to do. She was also so patient with everyone during breakfast. Some guests came in after 9 and she didn't rush them to eat and just said, if u need anything just let me know and I'll get for u or help urself thru the door. That was soooooooo nice.

I was having surgery in Durango, because the room I booked was available they allowed me to check in way earlier than my designated time due to my operation. In addition, they provided me water bottles and complimentary snacks. I am a gold member and I have stayed at many hiltons. You could tell this location really did care about its guest as most other places would have not made the accommodation for my procedure. Everyone I talked to was very nice and tried their best to make accommodations. I would recommend anyone staying in Durango to stay here as the hotel is very nice and cares about its guests. 10/10 experience and I will be writing to Hilton as well to express my gratitude for their kindness.

Highly recommend. We were completely happy with our stay. The pm and am desk clerks were both very polite and helpful, the room was very clean and was much larger than we expected. Everything seemed fairly new, and the room even included a small sofa! The bed and pillows were very comfortable, and the towels were nice and fluffy. There was a grassy area just outside the motel that was perfect for walking my pup, and the area even included doggie waste bags and a convenient trash can. Breakfast offered the usuals, plus pancakes! We would definitely stay here again.

There were some housekeeping issues and the front desk staff seemed very surprised so I think these will be dealt with and everything will be ok. On the plus side the shower has awesome water pressure, comfortable beds, spacious rooms. TV volume was great for us old timers. The shampoo and conditioner are the type attached to the wall and it smelled so good. We travel a LOT for work so my suggestion before unpacking is to check TV works/toilet is good/shower is good/AC is good. These weren't the issues with this hotel but in general it will save time especially if you are exhausted. There is a microwave and fridge. They were OUT of coffee when my husband went down to get it for me. Finally new coffee was brought out and it was very weak. We owned a hotel that was very successful and I knew that coffee is a BIG deal. That is NOT something to skimp on. The location was great. Get there early as parking can be an issue especially if you have a larger vehicle like we did. I review a LOT of hotels world wide and restaurants. This is a fine place to stay but just check out the things you will be needing to use while there. Hotel staff was excellent.