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A hotel with a small stove, my mother likes it very much. The surrounding environment is quiet, and it is very convenient to walk to the river ridge shopping mall.

Hotel service is good, breakfast variety needs to be improved

We would like to share a story about how a staff member at this Hilton Garden Inn went above and beyond. My husband left his computer in the room and we did not realize this until we got home to Ohio. He contacted the hotel and spoke with the evening General Manager. Unfortunately he did not get her name. When her evening shift ended, she took the time to go up to the room to look for his computer. She found it and called us promptly to assure us that it was there. She could have waited until the next day but she did not. She then made arrangements to ship it to us and it arrived a few days later. In addition, the hotel staff were polite, the room was spotless and even though we did not have an opportunity to get the breakfast, I could tell it was great when we went to grab the free coffee in the morning. Also want to point out that this hotel is in a great location, close to everything. We were in town for a wedding but if we are ever in this area, we will make sure we stay here again. Thanks to all at the Hilton Garden Inn in Lynchburg. You are doing a great job!

My family shocked at how spacious the rooms were. We loved the suite. And, the beds slept great. The air conditioning cooled the room off very fast. We had so much room and we were able to keep our drinks cold.

Beautifully designed and decorated--both our room and the common areas. Doesn't look institutional. Property is a block away from the main highway which makes it easily accessible, but also quiet. Front desk clerks were very friendly, helpful and kind. Our room thermostat went a bit rogue; it was difficult to control. However, everything else about our room was very comfortable and we slept well. Only disappointment--physical fitness room was closed (presumably due to COVID) and the ”Bistro” bar/snack/lounge area was also closed (front desk clerk said due to ”not enough business”). I do understand that the management has to make decisions which will enable the hotel to be profitable. I don't fault them for that. Nonetheless, those decisions resulted in our inability to fully enjoy this lovely place. Hopefully, others who stay here in the future will get a more complete experience. One last caveat--this property has no swimming pool or jacuzzi, if that matters to you.

So we booked another night and again we enjoyed our stay and their pool is open and so clean?!!! We will stay here the next time we come

I have nothing but the highest praise for the Virginian Hotel and its staff. I also want to thank the owner and whoever else was involved for having the vision and courage to restore this beautiful old building and for taking a chance on downtown Lynchburg. Everything about this hotel greatly exceeded my expectations. The room was nice and quiet with a beautiful view. The bed was very comfortable and I loved the shower. The hotel was immaculately clean throughout. I got excellent service and benefits with my Hilton Diamond status. I wholeheartedly recommend the Skyline and William & Henry restaurants. Both are apparently owned by the same person and the food and service were top notch. We had delicious and memorable meals at both restaurants. What really set the Virginian apart from me was the impeccable service I received from every single employee I encountered, both in the hotel and the restaurants. Everyone was unfailingly polite and helpful. I unfortunately didn't write down the names of all of the employees, but I want to especially compliment the father/son bellman team of Jonathan and Colin, bellman Connor, and front desk staff Memory and Daniel. I have to especially mention Colin, who impressively went straight from his bellman shift during the day to help wait on our table at William & Henry at night and then was right back at his bellman post very early the next morning. I encourage you to stay at the Virginian the next time you visit Lynchburg and urge you to eat at both restaurants. I will definitely stay at the Virginian in the future and want to again thank everyone for a perfect weekend.

The location is good, safe and quiet, the pillows are soft and comfortable and very comfortable. Just the air conditioner is a little bit louder. The hotel is a 6-7 minute drive from the famous local restaurant Market at main and a 5 minute drive from the center of the town. In the evening, the hotel, because of anxious to go out for dinner, dropped the phone on the table in the check-in room water bar. The Crystal in charge of Check in is very responsible for helping us close it, waiting for us to come back and tell us that she has been trying to contact us. Thank you Ctystal.