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Great view and great loc9. Service is good! Price wise, the deal from Trip.com good as well.

Definitely not brand new. Stayed here over Christmas while in town visiting family. The staff working Christmas Eve was pretty good. The rooms are ok, not super clean but ok enough to where I’d stay again. I had reserved two rooms, one for me and my husband and our two little dogs, and then one room for our 15 and 21 year old daughters…the rooms were in different floors which was fine as we needed first available rather than closest to each other. I was pretty surprised to get charged a pet fee for both rooms, when I was very clear the dogs would only be in the one room. I was told I had to call back when the manager would be there, as the decision was made per his discretion…and it couldn’t be reversed. After we returned home I called and questioned his decision, and felt I had to almost argue my reasoning, apparently he thought we were taking the dogs back and forth from the 2nd floor to the 4th floor?? Because yeah, that’s real convenient. I just felt that was sneaky. Also my husband left his phone charger in the room, and of course they didn’t have it, also shady, especially considering I left a rather large tip in the room (considering it was Christmas Day). I don’t know, this place just left a shady vibe. Will probably stay somewhere else next time.

I have stayed here twice in the past, but not since 2016. As such I thought I would express again how good this place is. I was passing through Syracuse on I-90 and while there are several hotels right off the highway (I have stayed at several) the addition 20 minutes to come to this one is time well spent. Parking is plentiful and there are half a dozen restaurants within a 5 minute walk. The exterior and landscaping are well kept as is the interior of the property. Rooms are spacious, clean and quiet and the bed is comfortable. Staff are friendly and welcoming as well! If I had to find one thing to complain about, it would be about the television. They are small by today's standard and could use an upgrade. Otherwise, this is a great place to stay.

My stay at this Quality Inn went well. Check-in was prompt with helpful front desk. Slept well as bed was comfortable. Nice assortments selection for breakfast. Bathroom us a little on the small side.

We booked this as a stop over on our drive to New Jersey. Although the hotel was a bit difficult to find (for me) I was pleasantly surprised. It was clean and well maintained, the rooms were well sized. We had two queens and sofa bed. The sofa bed being sort of broken at the end is the only reason I gave it one less star. My 6 year old was on it and although she was fine, it was so floppy as the support below has clearly been damaged. Either way she slept fine, because she was small. I wouldnt say it was safe/comfortable for an adult. We checked in around 11pm and the front desk was quick and efficient. The beds were comfortable, and had a good shower , shampoo, body wash and conditioner were provided. Along with makeup wipes, and lotion. Nothing to complain about as we were there for one night. The hot breakfast was AMAZING. I didnt expect for the price of $168 CDN I would get that sort of breakfast. Scrambled eggs, pancakes, pre-made sausage sandwiches(super hot), fresh bacon kept coming in, bananas, oranges. Fresh Juice machine. Cereal, milk, coffee, tea greek yogurt. Honestly it was amazing! Thankful we booked this hotel!

Needed a place to stay while bedroom was being worked on. Everyone and everything were great. Friendly and acomidating staff. Appreciated that we could stay on the 1st floor (hotel has 2 floors, husband has difficulty with stairs). Breakfast was adequate: make-your-own waffles, both dry and hot cereal, toast, pkg of little donuts, fruit and of course coffee, tea & cocoa. Room was spacious and clean. Bathroom was clean with towels and tub mat. Could use a night light - got one at Dollar Tree across the street that worked perfect.