Ανακαλύψτε τη διαμονή σας σε Moreno Valley

I had to cancel and the hotel did not accept any attempt to negotiate a cancellation fee. I was fully charged even though I did notify this with anticipation. On the other hand, they can and will cancel your reservation without even notifying you in advance. I know this because they did that to me before. Sadly, my experience was not positive.

not bad, very good

The room is large, clean and tidy, with a refrigerator and microwave, and the sanitation is wet and dry. Good breakfast, scrambled eggs and sausages or meatloaf, you can make waffles yourself, and the omelet that you are doing now, it tastes good, basically come one every day, see someone give a tip, there is no give, I also gave it once . There are various shops in the neighborhood, Wal-Mart, target, costco, Best Buy, Macy's, Starbucks, etc. There are also some restaurants, but not the ones that are close together. We have stores in addition to our own neighborhoods, other neighborhoods. It’s all driven by car, and it’s a few minutes. Free parking.

The property is nice upon entry but housekeeping leaves much to be desired. One of the best parts of our stay was the front reception clerk ”Jasmine” who was so friendly and welcoming. My kids and I really enjoyed her professionalism and personality. Rooms were not well cleaned upon arrival and on our second day when I asked for the room to be cleaned I returned to find it in the same condition. Called front desk and after some attitude from a different front desk employee housekeeping eventually made it to the room but definitely wouldnt use the word clean to describe what housekeeping did. They only loosely remade the beds and nothing else. Carpets weren't vacuumed (evidence of crumbs etc), tub/sink/counter/toilet all left uncleaned, tile floors near the doorway and in bathroom not cleaned (same stains on the floor when we first came in the room were still there). The breakfast was decent but the scrambled eggs were grossly dry and the omelette with cheese was dry and had something that looked like cheese but definitely wasnt. Coffee was really good though and the cinnamon buns and pancakes made up for the stuff you couldnt eat. Property is centrally located near various department stores and restaurants (fast food & sit down) and just a few streets down from the Moreno Valley Mall. Not the quietest hotel. Lots of noise and stomping on the floors. Not my first choice if staying in the area after this stay.

The hotel in the Best Hotel has a very general condition. The facilities are old. There are no non-smoking rooms when you check in. The room on the side of the road is very noisy. Let's change it quietly. There is an older man at the front desk, like India. People, service attitude is really not good, directly said no, check did not check, after communication again, say dissatisfied you can find another home, and this hotel receives a $100 deposit, and is still waiting for a refund

Great place to stay for the price. 2nd time staying here and will return.

It's very noisy because it's next to the highway. The windows are not all open due to security problems. You can hear the footsteps of the guests upstairs.

Parking is very convenient, because it is a self-driving hotel location is also ideal

I am a traveling nurse and was looking for a hotel to stay at during my contract. I booked online and the fees described were drastically different when I arrived at the hotel. They charge $25 a night for a dog and a $100 deposit that is only refunded after 7days. When I brought up the charges that were on the website they just said to bad. Staff was incredibly rude and did not care to provide a good experience. The hotel is dirty!! It’s in a terrible neighborhood and I did not feel safe at all. Also the pool was closed, when I asked why they said “ it’s too much work to clean it”. Will never stay here again. Worst experience I have had.