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I have had the pleasure of staying here often over the last couple of years as well as many of my work colleagues. I have stayed at many hotels all over the eastern US but none have compared to this one. The hotel itself is great, rooms are spacious and clean, everything is great.. but what really sets it apart is the people. On my most recent stay, Sam checked me in and was extremely personable and polite. Before me there was a lady complaining about some noise that other guests were making and Sam did an incredible job keeping his composure and talking with her professionally and politely. Most of all I am delighted with Michelle Dillers customer service. As I mentioned, I stay often. On my most recent stay, she went as far as to leave me a goodie bag with a personal note on it. I couldn’t be more happy with this hotel and I would recommend it to anybody!

This was a great stop and good location w plenty of parking. And a bar nearby walking distance. Comfortable beds and lemon water in the lobby. I saw a sparkling clear out door pool. just have to say that the mini fridge and the ac/heat unit are noisy and keep you from sleep. The black out curtains don’t really black out any light from the parking lot:( and it seems that there are an abundance of long black curly hairs all over the sink and toilet. That was gross. I mentioned it to someone getting my tv to work for me, he said “ it’s the maids”

For business travel, Wilmington is a small city near the sea and has a subtropical feel. Free parking, breakfast, comfortable beds, everything I needed was perfect.

The location is excellent, the parking is convenient, the room space is large, the service attitude is very good, the lobby has local tourist attractions, as well as local food descriptions, adjacent to the big shopping malls, convenient shopping.

The room was clean. The only issue is with the current pandemic I paid to have breakfast and wasn't informed until check in that breakfast service has been temporarily suspended. The staff were nice.

Very nice clean rooms! Fresh baked cookies! Nice hotel staff really enjoyed my stay!

Traditional American family hotels are my favorite tone, solemn, practical and clean with details, between these pure family travel and business family + business style. Not far from costco and walmart Important message: If you drive a tram, there is a EV connect charging station in the gm 4S behind the hotel. It is a DC fast charging, very fast and very convenient. Willmington's beach is good, such as calorina beach, white people mainly like to travel and vacation places

Mr. Ray was absolutely wonderful!!! He went above and beyond with his hospitality. I truly enjoyed my stay there and would definitely come back again. The common area was always near and the breakfast was always delicious! After a long day the staff always greeted us with a smile.

I recently had a horrible experience at Coastal Inn Suites that I feel compelled to share. The manager and owner live on the property, and the lobby is only open from 7 AM to 10 PM each day. If you need assistance outside of these hours, you're supposed to call a posted after-hours phone number. Unfortunately, this system is extremely flawed. At 5 in the morning, my keycard wasn't working, so I called the after-hours number for help. The man who answered was clearly upset that I had woken him up. After verifying my room number, he confirmed it, but it turned out to be the wrong number. When the key still didn't work, I called him again. He begrudgingly walked over, only to rudely tell me that my friend had locked the door from the inside and that I had to deal with it myself. He then walked away without helping any further. Desperate, I knocked on the door, and to my shock, a random man answered—it turned out the manager had given me the wrong room number. This was a very dangerous situation, as a young woman knocking on a strange man's hotel room door in the early morning could have led to serious consequences. Eventually, I found my correct room. When the owner realized his mistake, he began cussing at me hatefully down the hallway. The next morning, when confronted about his rudeness and the dangerous situation he had put me in, he continued to argue and was extremely rude. This level of unprofessionalism and the potential danger it posed is unacceptable. I would never recommend Coastal Inn Suites to anyone. Save yourself the trouble and find somewhere else to stay.