Ανακαλύψτε τη διαμονή σας σε Union City

Free parking , 2 hr early check in without paying extra fee. Rooms were clean , very comfortable beds. Union landing close by ,many restaurants can find any type of foods, shopping center just in case .

First of, the staff especially the front desk name of Rupina I believe. She's so rude to customer and unprofessional. I feel bad to the company cause her attitude reflects on them. Second of, are the house keeping. So early will knock on ur door. Then when u put ur trash and towels they will ignore it for so long and u have to call the office to do something. I only stay there cause it's cheap. But that's the only and mainly reason why I stay there. I don't even mention this place to anyone I know. I feel embarrassed.

The staff was accommodating and courteous. They helped ensure I had everything I needed. The breakfast was always warm and well prepared. It is located a short walk from a grocery store and a Walmart. I will stay again the next time I am in that area.

The dining around the hotel is convenient, and it is easy to go to the high speed where to play. The hotel is very clean and the staff is very warm The size of the room is right, breakfast is not bright but the hotel is also at this level. Overall recommendation!

Room was not as advertised, not clean at all. The kitchenette came with nothing provided. You had to go to the lobby to ask for the cookware, but they were out of half of it. The “breakfast” was only prepackaged small muffins, oranges, and small yogurt (they had three in the fridge).

1/29/20 I came here for work and needed a hotel where I can park my box truck. The bed and bathroom was clean. The bed was very comfortable as I got a good nights rest. Ahmed, was the receptionist and he was very helpful. Greatest customer service I’ve ever received from red roof hotels. Thank you!

I'm a Platinum member and asked for a spacious King bed and usually get a high floor. This time, they gave me a first floor handicap accessible room with no body wash in the dispenser. When I checked in, they asked if I wanted a 4pm check out, I said yes. When I returned from lunch all of my personal belongings were missing from my room and the room was partially turned over. When I inquired what happened, they told me the person that checked me in didn't mark it as late check out but the funny part is my key card to access the room still worked after 1pm when she had said the system showed a 12pm check out. That in itself didn't make any sense. When I attempted to resolve the situation, I was told that there is no Manager on site and that there is nothing they can do. I could, however, come back at 11pm to talk to the Manager on the night shift and those were the only options until I called customer service. I still don't have this situation resolved as I had personal property in the room that's missing and have not heard back from anyone about it. I would stay away from this property until they get their staff properly trained and when they have management oversight on the weekends. I had to leave with the Managers information after an entire hour and I should have still been in the room for another 2 hours but due to a blunder by the staff, I was kicked out of the room and wasn't even offered another one to complete my stay at the booked time. Also, the customer service was horrible. All but the last lady that helped me get the information I needed to get out the door after dealing with this for over an hour while they were attempting to reach someone that could make a decision, to no avail.

A lovely hotel, very nice big room with a full kitchen. Sofa bed not the comfiest to sleep on and pillows aren’t great as they are too thick. Breakfast is ok, but the breakfast area isn’t big enough for all the guests. Swimming pool and whirl pool are great

When I went to the hotel, it was almost 12 o'clock. There was a meeting at 12:45. The hotel stipulated that the check-in could be done after 3 o'clock. I went to the front desk and asked if there was any room available for early check-in. Hour. After sitting for a while, the front desk did not seem to help me check the vacant room. It seemed that it would take a certain time to help me. I checked the nearby hotels with the same price and star rating and made a phone call. I had to cancel this one and go to another one, but the front desk didn't seem to want to cancel and said to help me check. Then the room was arranged. In fact, I asked the cleaning staff, there are enough empty rooms. I would like to say that the hotel has hotel regulations, which I have always followed, but in special circumstances, and there were no other customers at the time, why didn’t I understand the flexibility? What’s the difference between being empty for three hours and staying three hours early? Is there a loss? If there is no vacant room, it is another matter. You can check in at the time, but if you have a vacant room, this hotel is not a high-end hotel. The same hotel next door also says check-in after 3 o'clock, but you can check in after 12 o'clock if there is a vacant room. Why is this one so strong, it doesn't look at the customers at all, and directly asks the sitting hall to wait. Can a business go on without flexibility, without change, in this economic situation?