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Dated and tired hotel, ready for some reviving. I didn't mind that so much. Many hotels are. My problem was that I left the charger for my MacBook and was not able to get it back. First, I called the hotel, they asked me to call housekeeping the next day. The next day, I called housekeeping, had to leave messages. After no response to messages, reached out to customer service person. Back and forth with emails, giving him the same information that I had given everyone else. He acted as though I had not left a message. with housekeeping or said anything to the front desk. After two emails from him, crickets. NOTHING. No one even contacted me to say we are sorry we didn't find it, which, of course, they couldn't. I am seriously disappointed. Integrity should matter. Here it does not. Waited to write the review because I've been busy.

My husband and I had a great stay. Clean and spacious room. Comfy bed and pillows. Front desk staff was very friendly and helpful. Hot breakfast with lots of options. We stayed here on the weekend and therefore paid top price for our room ($200+ after taxes). That was higher than we like to pay. However, reading the unsatisfactory reviews from other area hotels, we were pleased that there were no surprises here and everything was great. You get what you pay for! We highly recommend the Homewood Suites and would not hesitate to stay here again.

It’s all relative. If this was an Econolodge charging $79/night this is a three or perhaps even four star rating. The property is fairly clean, the people were nice and competent. There are some nice amenities like an in-house bar and sundries market. The problem is the name outside says Marriott (Courtyard by Marriott, to be more accurate) and by that scale this place is a dump. Speaking of dumps, who thought brown was a good color for the carpet? Maybe because it’s in the bathroom the designer had a subconscious idea to color match. On the plus side, the bed was comfortable and there is a desk (I’m using right now). The sofa forced me to drink another beer first so I could connect with my old college days and not worry about anything that lingers in the fabric, also a brownish/rust colored wonder. I tried watching the TV but it appears to be an original flat screen from sometime in the G.W. Bush administration so I couldn’t see anything and reverted to my iPad. Back to the positive, there’s a microwave and a minifridge, though you would need to bring your own water as there’s none provided. WiFi is solid and the blackout curtains blackout the light. Oh, and the people were very polite and competent, a saving grace.

I have stayed at this property multiple times since 2019. It is not as nice as the Courtyard across the street but - usually - slightly better value for money. I had a stay of twelve (12) nights this time. On the 11th night, thieves cut the catalytic converter out of my car, which was parked in the lighted hotel parking lot. Upon discovering this had happened, I paid the $550 for an off-market replacement (dealer part was $1500), taking time off work to: (a) discover and figure out the problem and (b) find a place to do the repair. When originally notified, the hotel staff on duty said the hotel is not liable for property damage to cars (per a posted sign on the parking lot). The property also doesn’t have cameras nor a large number of lights so - clearly - this property is not interested in monitoring the lot on behalf of its guests to keep them and their cars safe. As a Bonvoy Ambassador level guest with ＞170 nights this year alone, I asked the front desk staff to have Jennifer - property manager - contact me to discuss. Jennifer called the following day and said that I would need to file a police report so she could then file an insurance claim etc. on her side. Curiously, she did not seem terribly apologetic that this had occurred. Her emphasis, instead, was that she needed “proof” the incident had occurred and I must file a police report. I explained to her that not only did I have the $550 invoice plus date stamped photos but that - after spending my own time off work to get my car fixed yesterday - I wasn’t going to spend additional personal time filing a police report so she could then spend weeks working on it with their insurer to see if there was some compensation Marriott may offer. I asked for her to simply credit 2 nights off my stay (approximately $220) - less than 50% of the money I paid to repair my car's damage. This request - again - on the back of a twelve (12) night stay that I was just wrapping up seemed fairly reasonable to me and something that Jennifer should have in her approval as Property Manager. Instead, she said she didn’t think that was possible and it would require her to speak to her regional manager. I haven’t heard back which means, I suspect, she will not do anything. So, a few thoughts on this property: I strongly urge you not to stay here if you have any worries about car damage or safety. I don't drive an expensive car (Acura) so it is not like thieves targeted a Mercedes Benz or other high end vehicle. Without cameras or security, your car is not safe as I have discovered. There are some lights in the parking lot but it is relatively dark in many places. The property - when incidents occur - is not interested in solving a situation for a customer (even someone who has stayed for 12 nights in a row and multiple times prior) Jennifer has no interest in actually handling customer issues, even as Manager of the property. Before contacting me about this issue, she hadn’t bothered

My wife and I stay at the North Haven Best Western whenever we come down to the New Haven area. The staff has been helpful with my need to be flexible with dates. The room is clean. Great mattress. And the full breakfast is a great bonus.

We stayed at The Cheshire Welcome Inn while visiting family over July 4th. It is 10 minutes from my son's house and their guest room was filled. This is the old style motel where each room has an outside door. The owner gave me a discounted rate since I booked directly. They let us check in early and the room was a pleasant surprise. It was very clean, recently updated with a large king bed, bedside tables and overhead lighting on both sides of the bed, a desk with a chair, a nice tv and a large fridge with a separate freezer, a microwave and a coffee pot. The flooring was new and attractive, no carpeting. The bathroom was spacious with plenty of room for toiletries and a large shower that even had a retractable clothesline. The grounds were beautifully landscaped and maintained. There was an ice machine, vending machine, and washer and dryer down the hall. I get up early and put a lawn chair outside the door so I can read while my partner sleeps in. When we came back later they had put two plastic chairs out for us to use. The owners were very pleasant and present. Our only complaint was that we are short and all the comfortable bedding made the bed high. Even though it was right on Route 10 the road noise did not bother us. It is convenient to Big Y, Dunkin Donuts, and many other stores. We had a delicious breakfast at Peter's II that was a five minute walk away. We will stay there again when we visit our family.

If you want a perfect night's sleeping the Summer you cannot pick a better hotel.LG window units AC digital to 54 that I only found when a Best Western in Bethel,CT remodeled in 2018 and they charge over $1000 a week.I NEVER in 10 years coming here seasonally to escape SWFLA ever heard any noise...that is perfect sound proofing.Brandy is an excellent hotel manager,Mr Patel excellent general manager,Shawn is excellent maintenance manager.I recently left an ESA in Warwick RI with old Amana unit to 60 when I saw 74 degrees is upcoming lows this week in CT.Never believed that was possible.

I’ve stayed here once before and I enjoyed myself this time just as much as the last. The room was clean and the hotel was quiet. Unfortunately the elevator is out of order but it’s only a 3 floor hotel so it’s not that bad. Otherwise the staff was friendly and accommodating.