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Check in was very easy. There was a bit of a rush but the desk staff let us know we weren't forgotten. Our room (201) was very large. It had a separate bedroom (King bed) from a living area. Room was very clean. I was surprised how little outside noise we heard considering that the highway was just outside our window. Two drawbacks for this room were: water pressure in the shower was very low. TV reception was very spotty. The other room we had reserved (206) was a 2 queen room. It too was very clean. This room had good water pressure and had no issues with the TV reception. Hot tub and pool were nice. The area around the hotel was good. There were several restaurants close by as well as gas stations/convenience stores. Breakfast was good. It was standard hotel breakfast, It was hot and plenty of it. All in all a good stay

Sound insulation is not very good

Our 902 mile trip was taking longer than anticipated. We called the hotel to advise them we wouldn’t be in until maybe after 2 AM. Abhi told us not to worry, that the room would be ready for us anyway. He was correct. The second night of our stay, We had a difficult situation which was very hard for us to fix. Abhi stepped up and took control and resolved it. He single-handedly saved us $124 that would’ve been lost. His customer service skills went above and beyond the expected. Another reason we love staying at Comfort Inns. PS. We love the large sausage patties and country gravy also.

I was recently in The Salt Lake City area. I flew there, rented a car and took a roadtrip in Utah, Idaho, Colorado and New Mexico. I stayed at this location on a Friday then a Sunday. I'm big on checking reviews and the reviews here were great. The price was higher than I'd like but the reviews were too good to pass it up. This hotel was great! It is well worth the price. The neighborhood is very nice and quiet. The first night I was without a car so I had to walk around to find a nearby grocery store, gas station and restaurants. I felt very safe walking around the area even after dark. The rooms had a regular curtain and a blackout curtain in the window. The blackout curtain worked very well. The breakfast was amazing! I would have been happy if I had paid for it but it is free of charge. The first morning it was scrambled eggs with ham and cheese, sausage links and hash browns. The second morning I was there it was more of a breakfast burrito kind of scrambled eggs, bacon (very fatty which is a huge plus for me!), and hash browns. One thing to know in advance is they have discontinued their shuttle service. This did not hurt my review at all but it is important to know before you arrive. The area is a bit of a public transportation dead zone. Not really. They exist. I got the feeling that North Salt Lake is close enough to Salt Lake City that they don't feel the need to offer much public transportation to that area but further north does have more options. This is important because I brought a cab from the airport the first night, and this might all be on me for not exploring all my cab options, but I felt bamboozled by the rates. This might be every taxi company there but I was charged over $8 per mile for that ride. It was a 9 mile distance from the airport so I'll let you do the math. So the following day when I went to pick up my rental car I took public transportation. It took a bus and the train to get me to the airport. For the price you couldn't beat it but I found it to be a bit too much. Of course that isn't the hotel's fault but the shuttle would have been a way to avoid all that. If I ever come back to Salt Lake City I would absolutely stay at this hotel. I love it and the surrounding neighborhood.

All accommodations were pleasant to have in this location, although some deferred maintenance was noted (floors spots, stairs spots). Breakfast was great and well organized. Staff was on spot polite and very helpful. We appreciate help from Kathy and John - they went an extra mile to help us with some noise from AC in our room. Thank you.

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The best thing I can say about the Kimball is that the location was ideal, the room we got was not so much. Make sure when you book that they don’t give you a room on the lowest level as you will end up in the basement, with no view except the feet of people passing by. Had I known, I would not have picked this place. Due to Covid all their amenities are still closed. No fitness room, no lounge, no sauna - nothing. Also, be prepared to pay $1 for laundry, $1 for the dryer, $1 to rent a movie etc etc.

I stayed here for a conference across the street at the Salt Lake Hardware Building. It’s a very convenient location and you can access downtown easily by foot or by free light rail. The staff were all warm and friendly and made me feel very welcome during my stay. The rooms are very large and have all the standard amenities. Breakfast is included and it consisted of both hot and cold options. Thank you for the great hospitality! I hope to stay there again in the near future.

Specically booked a suite at this hotel for 3 nights to ensure that we had a view from an upper floor. Also website stated that dinners & breakfasts were available at the adjacent restaurant. After checking in we soon realised that the restaurant appeared to be closed. Upon asking at reception this was confirmed - so why had they not sent an email to warn of this situation?! When querying this with reception staff, one member in particular was very curt in her response. We had to search in very high temperatures to find suitable restaurants although the free light rail system did reduce the walking distance.