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Overall, I thoroughly enjoyed my stay. It would have been nice to see more vegan options at the continental breakfast, besides fruit. The worse part was the shuttle service. Always ＞ 1 hour late or just didn’t show up at all. Even if the Hyatt is not in control of the shuttle service, not setting a standard, or getting rid of the service all together if they cannot meet that standard, is not a great look for the hotel. But, I will gladly go back. I’ll just rent a car next time. 😉

I recently held my 50th High School Reunion at the Marriott. We chose this location because it is close to the airport and I had quite a few classmates flying in the for the event. The evening was a stunning success! The details were arranged with Octavia, the Catering Manager, who worked with me and chef to provide the best product possible that would fit within our small budget. During the event, my expectations were exceeded by the exceptional service provided by Joyce, who was my main contact for the event. She was assisted by Tamiya and Ruby, who were my servers, along with Tina the bartender. Tamiya and Ruby were well organized with the timing of the food service and my program, and quietly performed their job to perfection. Tina kept the drinks flowing and the crowd well entertained. Four awesome women who gave me and my classmates a night to remember! A special Shout Out to Joyce ... I am a retired professional Meeting Planner who has traveled the world and managed meetings for 500+ people. I can tell you that Joyce is most definitely at the top of my list of hospitality staff who go above and beyond without being asked; she just instinctively knew what I needed and when I needed it. She was professional, friendly, efficient and definitely ”knew her stuff”... but most of all, she was kind. I highly recommend this hotel for any functions - business or personal - you might need to manage or attend. They treated my little group of 50 like we were a big corporate function, and I am grateful for the courtesy and respect they showed me and my classmates. They made me look good!

I have stayed here a few times while visiting my child at a nearby boarding school. Apart from being convenient, the rooms are always clean, the property well maintained, the Starbucks cafe useful and the public spaces comfortable - it is a reliable choice. I have always also found the staff pleasant, friendly, and welcoming - which is nice especially when you are traveling alone. On my most recent trip in October the front desk team but in particular Brigit went above and beyond to help me get a package (a gift for my son's birthday) that I was unable to collect/carry before I checked out. She was quick to think of a solution and helped me in the days after I checked out to get it on its way to me. I really appreciated her help and kindness. Often when you stay in a hotel (and I have stayed in a few in this area) you are just another guest but on this occasion, I really felt the customer service connection - and this would definitely make me choose this hotel again.

If you own a car and buy food, drink and daily necessities in advance, it will be good. It is suitable for those who want to live at home. It has a small kitchen, wet and dry separation in the bathroom... The air conditioning temperature is controllable, and the bedding is comfortable. There is no ancillary facilities such as a hotel lobby, and there is a simple breakfast. It’s pretty much the same as an average American family breakfast. Coffee, milk, eggs, hot oatmeal... That's it: you buy some daily necessities, add luggage, and live comfortably ”at home”. Therefore, go to Target before moving in. It is suitable for you to stay for a long time if you have children studying nearby. Remember! You must have your own car.

The location of the shop is beautiful, the room is clean and tidy, the service is professional and there are many parking spaces. There is free coffee and bag tea in the lobby. Breakfast is close to 50 knives, a bit expensive. Also close to Bradley Airport. I heard that there is a pick-up

Had an early morning flight, so family dropped me off the night before. Right off, I was treated well by the desk clerk (Shareena?), who was funny and warm. I was also treated well by the morning clerk and the driver to the airport (wish I knew their names!). The driver said a tip wasn't necessary (he was so humble), but I insisted. Being treated like I am special is so important, sometimes more important than the place itself. My king-sized bedroom was spacious and I had a view of lots of greenery from my window. I appreciated the low, wide shelf (as part of the TV/refrigerator/bureau) for laying my suitcase on. Most hotels do not have this in my experience (I go to at least 6 hotels per year). No more laying it on the floor, a flimsy luggage rack or on the shelf under the TV! I also liked the side table which could easily slide over the sofa so I could eat. The breakfast was what you would expect from these types of hotels (I stay at all types of Hilton properties as well as some of their competitors), which is fine. The dining area is spacious.

I really enjoyed my stay there. The breakfast was not great but they did their best to offer us everything from a delicious coffee to a cream cheese bagel or artisan cut bread. My trip was short and there was not enough time to properly explore all the things that Baymont had to offer to its guests.