Oz Hotels Side Premium

Otel beklentimizin üzerinde idi. Otel çalışanlarından Miray hanıma özellikle teşekkür ederim. Kaydırak haric herseyi kullandık, ***et başarılıydı. Yemekler lezzetliydi.(kaydıraklar daha çocuklara hitap ediyordu bence) Yoğun kalabalik bir otel. Yeme içme hiç bitmiyor, sürekli bir faaliyet. Animasyonda Aylin ve Alper isimli arkadaşımız çok ilgilendi bizler ile onlara da ayrıca teşekkür ederim.

Poor hotel, 5 stars more like zero stars, I do not recommend !! Not sure how this hotel is classed as 5 stars because whilst on surface the reception/ lobby area, pool, patisserie on lobby floor and in dining hall & spa looks all glam and yeah you get the wow factor walking in but after that everything is rubbish. You always see staff cleaning the front entrance and lobby area and see staff by pool area collecting glasses and rubbish but behind the scenes it's a different case. Checking in at reception - no smile or welcome from staff. At check-in everytime i asked a question about anything the answer was always speak to guest relations. I arrived late in the evening, guest relations is open from 10am if you are lucky. And I only found this out by asking myself -no notices anywhere of guest relations opening and closing times. Room had a good pool and sea view -that was the best thing about it. The bathroom was dirty, room was filthy with dust and dirt, looked like it had never been cleaned. This was the same everyday throughout my stay nothing changed. I get that the hotel may be trying to be eco-friendly but the hotel should say what day they change bed sheets or if they don't change them for your whole stay because in a week the sheets were never changed, they won't change bed sheets unless you ask - Rude much - yes !! The carpet in the hallway directly outside the room was dirty and stained and looked like it had never been vacuumed or cleaned in its lifetime. It was like this everyday throughout my stay nothing changed. Animation team was very disappointing and unprofessional and always bothering you. Read the room - some guests don't want to be bothered by sleazy animation staff. The hotel has a club on minus 3 floor and for winter concept it's open 3 days Monday, Wednesday and Friday from 12 at night until around 1/1.30am. The drinks inside the club are chargeable. Best to get drinks from the lobby bar and take them down with you. Entertainment was a joke they never had enough seats for guests to enjoy the entertainment. Why have 200 plus guests and a small amphitheatre and a even smaller Irish bar that fits no where near that amount of people and it was the same case in the lobby never enough seats for the amount of guests at hotel so entertainment cannot be enjoyed. One restaurant is open for a la carte for winter concept and I was advised it's only open every Wednesday and you can go for free once every 14 night stay. If you are staying less days you cannot book the a la carte restaurant. Food - yes there is something everyone will always find to eat and plenty of food in the buffet dining hall. But the issue is the food was generally always cold and overcooked to an inch of its life. I don't expect to be eating overcooked food or cold chicken or cold liver or cold adana at dinner or cold pancakes at breakfast. This was reported to management but nothing changed throughout my whole stay. The patisserie in the din

I came 5 years ago and it was as good now as it was then. Not many English people here but that didn’t bother us. The location is great, not far from Side old town and Manavgat which you can jump on the bus from the bus station outside the hotel. Side town at night is lovely and walking through the ruins to get there is lovely . The market at Manavgat on a Monday and Thursday is worth a visit. Everywhere in the hotel is very clean and the staff work hard to keep this way. The hotel itself is beautifully stunning so definitely walk around it all inside. I booked a standard room with a balcony and we were upgraded on arrival to a two bedroom family room with pool view and balcony which was great for me and my friend. The room was cleaned daily, also fresh towels and had a mini fridge filled with soft drinks and beer, however I did notice and point out that a couple of the soft drinks were past the best expiry date but reception arranged for someone to come and collect them. The buffet restaurant had lots of food options at all meal times and always flavour in the dishes, pasta cooked to order and a bbq area just outside, there is also a patisserie in the buffet area with the most beautiful cakes and desserts and a bakery area for lots of bread choices, also drinks can be ordered right your table . Being gluten intolerant, I went to guest relations and they gave me card I could show the chefs in the buffet which they cooked me gluten free pasta and my own bread etc, they even made substitutes in the al a carte Turkish restaurant so I could still enjoy, even the patisserie pointed out what I could eat gluten free. The pool area bar serving food was great as they have little hut sections with different choices, as well as pizza and pasta to order. The beach bar also offers food and drinks. The food is available from 7.30am right through the night until 6am at different locations around the hotel as well as the lobby bar open 24hrs. On the lobby level there a lovely coffee area serving many types of hot and cold coffees with balcony looking over the pool. There is an Irish bar which serves branded drinks which you pay for, although this time round I didn’t go. There is also a patisserie on the lobby level serving tea and cakes in the afternoon. The pool area was kept immaculate and throughout the day bins near the sun beds were also emptied. You get a towel card on arrival so you can take to the spa for fresh towels each day. Sun-beds were never reserved early each day like most places, so was easy to get one. I highly recommend the spa, I had a Hammam on the second day and a 90 minute massage on another day which was amazing, the lady was the sweetest and they keep you with the same therapist on each visit. The beach is lovely, soft sand and warm sea. They do have lockers on some of the parasols however I thought they were a bit pricey for an all inclusive hotel so we didn’t bother. The entertainment was good, it was outside entertainers so somethin

4th Sept 2024 and currently at Oz Side Premium We are here for a week and following a few questions from people on Facebook I thought to post a Mid-Holiday review. Check in Perfect, we asked for a specific type of room, the team at reception checked and gave us the room that suited our requirements as they had one available Room ＞ Immaculate and stunning, no other words required ＞ Air-conditioning- works perfectly and we really do need it with current Side temperatures at 35c WiFi - what an amazing signal in all areas of hotel, including Bars, Reception, Room and Restaurants. Bar Service - so good, the team at all the bars are so upbeat, nothing is too much trouble. Pool Area ＞ So clean and well maintained, the pool team will get you loungers if you can't see any, or help you with your umbrella shade if required - so good. ＞ The music is so good, upbeat or chilled depending on time of day and what activities are taking place ＞ The pool activities range for all including family games, water polo, aqua aerobics and more. Beach ＞ The beach is immaculate, there are loungers available all day, no matter what time you visit you will get a lounger. ＞ Sand and Sea, very clean (far too many selfish people are dropping cigarette ends though). The sea water is so clean and warm, as in almost bath like, the hotel beach area is private and shallow, so safe for families. ＞ The Beach Bar and restaurant are great, good choice of food, ice cold beers cocktails and juices. Restaurants There is a huge choice at all meal times, my wife has tried so many dishes we don't see at home in the UK, as well as the 1st class pastas and amazing omelettes for breakfast. However...... , as a vegetarian I have struggled, nothing has the "V" for Vegetarian symbol so you really need to rely on visual look, unfortunately on a couple of occasions I have taken something that looked vegetarian only to see that there was meat within it. I have been eating a lot of salad and bread and found out today the Pool Bar done Pizza at lunch which helped, but as I enjoy trying local food and not being able to see if it is "V" for vegetarian then it has been my only negative. So we are on Day 3 of 7, I will post again when we return home and if anyone has ANY questions please message me and I will help with honesty - we save all year for our holidays so want to make it great, and so far (except for my Vegetarian diet) this has been so good and we will be coming back, with friends for a chilled break and again hopefully as a family group next summer. David

Hello! I went to this hotel in July and I can say that I had a very bad experience. From the beginning they tricked us and gave us a different type of room, compared to what we paid. Very bad conditions at this hotel (no air conditioning in the hallways and at the reception, poor quality food that is repeated every day). Both my children got sick (vomiting and diarrhea) and I went to the hospital with them. Cockroaches and cats walking on the tables. It was an unforgettable (horror) experience. I would never step foot in this hotel again in my life and I would not recommend it.

We are currently at the hotel with a group of 18 people. We are 12 adults and 6 kids. The hotel is terrible at this time. They keep the air conditioning close to save money and the hallways and the dinning area is sauna like. Because of that all the kids and 5 adults caught a stomach bug. The kids also have very high temperature and they can’t even hydrate because they can’t keep anything in. We complained to Karpaten through which we bought the vacation package but nobody is doing anything. We have an ultra package for which we payed a lot of money so that we can stay in our rooms to throw up and poop. I don’t understand the high reviews. There are a lot of people here with the same symptoms. The mint tea is rare as gold because everybody keeps asking for it. They have a lot of people and they are almost fully booked. And I believe that is why they have the nerve to actually do nothing. We have 3 more days to stay here, but nobody takes any responsibility. We will be escalating the problem, but this comment is for people that take in consideration coming here. Also, there are cockroaches in the dining area. :) Everything is just dirty! Also I attached a picture of the shower so you can take a look at how a 5 star hotel shower should look like.