Colchester Town Centre

Premier Inn at st Peter's street in Colchester castle park are lovely and very helpful and do anything for u rooms are clean and we sleep will the bed was so comfy food ok breakfast was good didn't what to leave very nice to go to will came again soon

Honestly a lovely little hotel, I’ve almost always gone with premier inn and this hotel was a model example as to why. The breakfast was lovely (and had black pudding which not many places do) the dinner options were great and we had a lovely meal. 2 members of staff stood out in particular for me because of their vast understanding of Autism. The Monday we were informed of the fire alarm test at 12pm but we were a little behind and both struggle with loud noises and as soon as I mentioned ASD to the staff who was setting up the test they said they are more than happy to wait for us to leave before they do it, even though it was only a couple minutes it was so nice of them to do that and we did not need to stress. Unfortunately on our final night I became unwell that required medical intervention from the emergency services, and another member of staff was so helpful with my partner who struggled to communicate what was happening and helped with keeping her calm and stayed close by my room until the paramedics arrived. It was so much more than what we expected of them and helped with my condition at the time, got me some water, and also made sure to come and check on me in the morning too before we checked out and offered some help if we needed it. Honestly this is why I love premier inn, I’ve never come across a member of staff that was never ready to go above for us. It was my first time at this particular hotel and definitely won’t be my last

Rooms smell like a muscle gym, Sweaty and humid. Windows do not open, A/C sounds like a jet engine and the fan still makes a noise (all night) even when its switched off. Nice location within 5 min walk of center. Extra costs incurred for parking. Nice area, average hotel.