Tobie Jo
25 Σεπτέμβριος 2023
We’ve stayed many times at this hotel…but this past stay will definitely be our last!! Most of the staff is friendly and accommodating but there are a select few (the bartender, Chef, and the long time breakfast host) who desperately need to learn what it means to work in the hospitality industry. Over the course of our many stays we have enjoyed the bar area’s live music, always ordering multiple rounds of cocktails and food from the Revelry menu. We’ve always obeyed the signs posted regarding no outside alcohol, but have never seen a sign regarding outside food. When we ordered outside food delivery for our kids we were told, very rudely, we would be “kicked out of the hotel if the chef even saw any outside food in the lobby.” Like I said, we’ve eaten outside food in the bar area multiple times as well as ordered food from the bar. It has never a problem before. I also tried to order a glass of milk and was told “they don’t have milk.” Not true. There are gallons of milk set up for breakfast everyday. The Chef spent the entire weekend sitting in bar area on his laptop sending the bartender to do his dirty work. Shouldn’t the chef be in the kitchen and/or more concerned with doing everything to make the customers happy? For the record, we had every intention of spending the evening at the bar ordering rounds of drinks and food but was forced to hide in our rooms, so our kids could eat their pizza, and drive to the gas station for a carton of milk. Absolutely ridiculous!
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