Thomas
24 Μάρτιος 2024
Overall the hotel is wonderful, but the check in process was a nightmare. Three check in personnel whom all seemed to be confused as if it were their first day on the job. I stood in line waiting for 20 minutes waiting for a couple trying to check in. The other 2 lines were the same way. I finally got to the middle line and took another 15 minutes to get checked in because my receptionist seemed confused and kept asking for help from the other two. After a long journey no one needs to spend 35 minutes trying to get into their already booked ahead of time room. After the dreadful start we did enjoy a lovely meal with a friendly server at your outdoor bar and restaurant. Clean and cozy... Yes. Friendly and knowledgeable greeting...No.
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