Glenavon House Hotel

I booked the hotel as my Christmas present for my two sisters and myself to include the Christmas Night on 21st December. We have stayed here before and just love the friendly, efficient and absolute joy of the hotel and its staff. The room was just amazing and we loved the availability of the leisure facilities which was just one floor below us. The food was as usual just exceptional!! The meal at the party night was exceptional!!! and the band were fantastic catering for all.

Just back from a fantastic family Christmas stay at the Glenavon House Hotel and already looking forward to our next visit. We were up for the Santa and overnight stay package which was amazing and would highly recommend. My son is 7 and he had an absolute ball. From the minute you enter this hotel your are met with a real warm reception the team behind the desk make you feel so welcome and are very proffessional. The food in the Cellar restaurant was excellent and cocktails and drinks poured to perfection. Music after the meal with a one piece band on had all the guests in the festive spirit and was enjoyed by all. The Spa and pool area are a hidden gem and a lovely relaxing place to spend a cold blustery winters morning. My only hardship this weekend was to get my son out of the pool 😉 New years resolution is to get down to this fabulous hotel more often it is a real treat and a credit to all the staff that work there. Thanks for a fantastic stay !!

Went here today for the lunchtime carvery. It was absolutely delicious both the mains and dessert!!! It was out first time in the hotel and we'll definitely be back!!! Can I give a huge shout out to the staff in the restaurant, you were absolutely fantastic and you made our day!!!!! We'll definitely be back.

Met some friends today for lunch in the Glenavon restaraunt for a long overdue catch up. Two young babies were in our group and the staff were very facilitating, allowing us to be seated in a great location with plenty of space. Service and food all excellent. Baby changing facilitates the best I’ve seen - a highly family-friendly establishment.

great hotel. staff where brilliant especially in the bar/restaurant area. very friendly. my room was very well appointed also seems to have been recently updated. very comfortable bed. conference centre was perfect. clean and spacious. nice lobby area for tea and chats. would defiantly come back.

We were all looking forward to a family meal at the Glenavon alas it was not to be. We were seated at a table not of our choosing, after we were told to move! Odd as it wasn’t busy. We perused the menu and a very abrupt rude server asked, “what do yous want”. We ordered and our meals arrived fairly quickly. Sadly there were no condiments on the table save salt and pepper. We asked for red sauce and cranberry, the server made it plain to us this was too much trouble. Children’s dinner was just a burger, looked very processed and arrived on boiling hot plates. Hardly suitable for little ones. Orders of chicken Maryland, and chicken in a cream sauce had no flavour. The turkey was served on a pile of so called stuffing. I have no idea what it was, as well as a huge pile of mash and a bisto gravy very salty. The side of carrots, green beans, manage tout, broccoli and cauliflower sat in a puddle of water. All were cooked to death with not a hint of seasoning. We were all hungry so we ate what we could. The rude lady server answered questions directly asked to family by family. On being asked if we were finished, in spite of half my turkey dinner left uneaten, the young man server was advised the meal was of poor quality. He apologised and without being asked he told the manager and the chef of our dissatisfaction. The young man returned to say the manager would speak with us… when we left he still had not appeared. The children were refused dessert upstairs at a table but tea and coffee was available. The rude lady server asked if she should order this for us, and said we were not able to order ourselves upstairs. And so was the end to our anticipated lovely meal. It was my first visit to Glenavon upon recommendation from friends, and it will be my last. Simply not the best, poor food, poor service, canned music and dreary surroundings, this hotel doesn’t deserve star rating.