Vicki S
31 Οκτώβριος 2024
Check in smooth, however room not ready at 3pm due to broken air conditioning. Air con, pretty useless for us too! Food, good choice. Breakfast great. Yes, there were queues, but this was expected as it was half term. We did eat out once. Drinks fine, tokens used, but you can get more tokens at reception if needed. More staff needed to serve drinks. Some self serve drinks available. We got the upgraded drink package on the last day as we complained about the awful smell outside room 5108! Couldn’t sit outside on terrace. Hotel too full to move our rooms (we asked on day 2). Weather perfect. Sun came out and it was hot. Nice walk to centre and market. Good location to see area and popcorn beach. Gardens well looked after. Pools busy, temperature fine when you get in. Reception staff - some helpful, some miserable and had attitude problem. Jet 2 rep did what he could for us. Ok holiday for us, went as a family of 4. We won’t return to this hotel.
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