Misha
25 Φεβρουάριος 2024
Unfortunately our terrible first impression ruined our opinion of the hotel. We arrived at 4pm, checked in, and went to take showers. There was NO hot water. We waited a bit, tried different strategies with the faucet, and eventually called the front desk.
Their response: “A lot of people just checked in so they are all likely taking showers now. Try again in an hour or so”. No apology, no sympathy, no offer of a creative solution. Just “it’s an old hotel, what do you expect?”
We were gaslit into thinking that no hot water at a hotel is a normal thing.
We had to take freezing cold showers and head off to our appointments. The next morning and the following morning the hot water was just fine. Isn’t *that* when the majority of people would be taking showers?
We also didn’t appreciate the $100 credit card hold for any incidental charges.
Beds were comfortable. Floors are not carpeted, and felt cold.
The comment someone else made about their remodel being lipstick on a pig is just right. Would not stay here again.
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