Ξενοδοχεία με Ranch Home Centre, Cranbrook

Good location, one night can be

Breakfast is generally enough to eat. With children, very good. There are actually water slides!

Nice views, lovely architecture, the two hot tubs very nice!

This is going to be a review with mixed messages so here goes. Stayed at this place because of its proximity to the Kimberley convention centre. Was a nice easy walk. The lodge is attractive from the outside. The lobby was nice too. However. The purpose of our trip was a dance competition. We were made aware that the two on-site restaurants were closed so we packed enough food in a cooler to feed 3 meals a day for 3 people for 3 days. Add to that suitcases , dance equipment etc you can picture how much baggage we had. The elevator was out of order. We were on the 3rd floor. There was no assistance offered to us to at all despite the fact that there was a male there that could helped. That was the first strike. The room was nice. Dated for sure but appeared clean. We had a two bdrm with a kitchen which was adequately supplied. Three televisions. One of the bedroom tv’s did not work. The other bedroom tv got one channel. Bed was comfortable, nice selection of pillows. The light in the bathroom is ridiculous for how dim it was. Brighter lights are preferable to dim mood lights in my opinion. No housekeeping at all, which we were warned about. Asked for fresh towels our third morning and the hostility by the employee was palpable. I didn’t feel her response to me was warranted, made me feel like I was using too many towels. Again 3 people, one a dancer who showered each day. She was rude to put it mildly. We did get the towels. Left stacked on a table but the used ones were not taken away. The pool was filthy with algae. Only one of the hot tubs was working. We were told at checkin that the elevator was to be fixed the next day. It wasn’t. So packing all our stuff down again was a struggle . Not sure I would stay there again as there are two other hotels right there plus condos to rent. Had the same woman at checkout that I had requested the fresh towels from, she was just as unfriendly then as before.

Great service