Quality Inn Crossville Near Cumberland Mountain State Park

Everything was more than expected...great room and breakfast!

Our first room the heat/AC unit didn't work. The front desk immediately corrected the issue with giving us a room across the hall. The included breakfast was not great. The food was luke warm and the quality of the food wasn't very good. The breakfast area is in the farthest corner of the property from the main entrance. Overall, it was decent stay busy could use improvements. The staff was friendly and the property looked maintained.

Nice, quiet, clean room. The beds were very comfortable. The check in was easy and the desk clerk was very friendly and helpful.

Absolutely wonderful experience from check-in to check-out! Front desk staff were super friendly & the room was immaculate! I will definitely be staying here again the next time I stay in the area!

There was roaches in our room The beds sit on the floor And the TVs were very small

Liked the location. Staff super friendly. Didn't like the bathroom sink outside of bathroom. Small tv for such a big room.

There was an awful smell in parts of the hotel. My friends room smelled highly of urine. I’ve stayed in worse places but not by much.

It was difficult to understand the front desk clerk. I thought he said it would be $25 pet fee, but the next morning I saw that I was charged $35. ********** shows the pet fee as $10, which influenced my decision when picking the hotel. Also, the towel looked used and wasn’t folded in a professional manor which made me think it was from the last guest and not laundered. I didn’t touch it.

Our visit was relatively pleasant. There were apparently young children in the room above us who made a lot of noise during the evening, but that eventually subsided. The bathtub was in need of replacement, but was clean. The bathroom was very small, but clean.