Super 8 by Wyndham Crystal Lake

it was clean and friendly service and the lowest price of any of the motels in town

This hotel was chosen for one night because the Holiday Inn was booked. This was fairly expensive for what you get . The room was decent but I won't be back.

Nothing unique. I’m not sure about how well it’s cleaned since the shower didn’t work! Had to try and wash hair in the sink- My wife wasn’t able to shower either or try to was hair in the sink since there was only 1 shampoo packet. There was 3 bars of soap but if the shower wasn’t working I imagine I’m not the only one who couldn’t shower. I will let the staff know when I check out. I hope I will get something if a rebate but I’m not counting on it.

Staff when check in was nice but later could never find her only some guy that stays there alot answered my questions. No wifi , strange man drinking and taking to him self watching us all as we walked in side door. Smoked **** outside side door. Bathroom sealing was dark in corner over shower but paint white to try hide it. Beds wear hard. Guy next door and across hall kept going in and out doors all night then at 4:30 am ppl above us got up amd stomped back and forth across their floor amd sound like coming down on us. I was so over it by the next day after breakfast but because after check out time we was still chargered for room even tho we left and drove 5 hours to just go home it was so horrible.....never again !!!!

I actually did not stay at the property. My husband accidentally reserved for the wrong day and time. Upon arriving at the motel the worker was not friendly, he kept saying we didn’t have a reservation and when we realized it was the wrong time and date he didn’t even try to help. He just said we had to contact the 3rd party we reserved through. We asked if we could check in earlier and he kept saying they had no rooms available when we clearly saw rooms that were not being occupied. When we tried to cancel the reservation through ******* we were informed we could cancel but we wouldn’t be getting a refund. It’s a shame that you all are comfortable with keeping people’s money! I will never use ******* again for any reservation!!

The big flat screen TV didn't work so they moved me to another room. The new rooms tb was half the size of the first one, but it worked. I got a room with a single bed so I would have a comfortable chair to sit on. The chair in the new room was dirty, ripped and falling apart. I was on the 2nd floor yet, there was a big cricket in residence. Parking by the front door was full, parked around back to find the back door broken. Since anyone could walk through this door from the outside I did not feel safe staying there. The overall look of the place is worn down and in need of updating. The cosmetics of a hotel can be overlooked as long as it's clean and safe. This place was neither. I would never recommend this place or stay there again.

Had room next to lobby and ice machine. TV in lobby area was on most of the night. Pretty loud as was the ice machine. Poor room insulation.

Excellent staff friendly. LOVE the all flooring, no carpet! Quiet. Near shopping, restaurants . Would come back here again. Con:. The bathroom tub could use some attention. Sheets were a bit worn.

Found old food in fridge. Moved to another room due to concern it was not cleaned properly. Rooms had musty smell. Previous repairs were not professional done. Complete renovation Is in great need. Staff was great. Location very good. Security not good. Anyone could come in the back door. There is a security pad by the door, but not working.