Residence Inn Dallas Park Central

Paying to Park - Pathetic! This is a hotel on a freeway not in a central downtown or resort area. Charging extra for parking is a blatant money grab and not something I have seen before in an outlying location.

The facilty was ok. Staff was very friendly but we had 3 false alarms going on in early morning including my room at 5 am. We were not offered sny compensation.

The good: Great location right off the highway. Safe neighborhood. Spacious rooms. Breakfast was amazing. The could be better: no lotion provided. Small living area furniture. Dated furniture.

The front desk and cleaning service were great. The hotel itself is dated. The HVAC unit is so loud I needed to cool the room down and turn it off to sleep.

We really appreciate the "suite" feel with 2 bedrooms and kitchen/living area in between. However, this hotel is very dated and seriously needs a deep cleaning. Bathroom floors were not clean and neither of my doors would close (to my bathroom and bedroom) Tried to get towels every day but it was difficult getting someone to bring any...had to go to the front desk to get them.

Reserved my room and they wanted a deposit but the 3 forms of payment they wouldn’t accept. 2 different cards and cash. It was a 50$ deposit. I even told them they could keep the cash. Needless to say I didn’t get my room. 3 days later and of course I’m waiting on the money to hit my account. Which I knew. So I Diane even have the 150$ I paid for the room to go and secure my next room. Worst night ever. And the receptionist even looked suprised when it checked me in with out the card on file. Wouldn’t accept 50$ cash but called her manager to figure out how to check me out and put me on the streets smh. Trash service

Front desk lady said we needed to go to the second floor, our room was 112, Texas education at it's finest. Maybe you should stop banning books and start reading

Front desk staff was very kind, accommodating and professional! Room was clean, we felt safe, great location. I would stay again and recommend to anyone!

I did not expect the $12 a day charge for parking! The mattress was lumpy and in need of replacement. There were only two towels and I requested one from a cleaning lady that was outside my room vacuuming. She said she would bring one in 20 minutes! She never showed up!