Verified traveler
5 Μάρτιος 2024
The gentleman that checked us in on was the only good point. The next day I had another room for my staff to check in. The gentleman suggested we go down around 9-10 to get ahead of the rush. The woman with a turban was extremely RUDE and YELLED, no rooms available come back at 4:00! Told her we were instructed to come down from the manager the night before. Through a lot of back and forth, she was threatening calling the cops. I've never been treated like this at any hotel and this woman was rude to many of my families that were staying there due to the event we were attending! We will NEVER go back there and if the event stayed there, we will not be doing that event. I'd recommend going anywhere but this hotel in Danvers, MA And mind you we had an event there a month before with the same rude woman and just thought maybe she had a bad day! NOPE, she's just a pure nasty rude woman.
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