Candice
11 Φεβρουάριος 2024
When we first checked in (late) we were told that they were going to cancel our stay cause my card declined. I was a bit disappointed that they werent going to call or wait until we got there.
When we got to the room, the sheets had a hand print and dirt on them looked like makeup or something. When I went to call front desk, there was no phone...found it in the closet unplugged. Finally got the front desk and they attendant said it was probably just from the maintenance guy fixing the bed and seemed to expect me to just sleep on it. I finally got him to come to the room to see and he still tried to explain it was jusr from maintenance and not a big deal. Had to ask him for new bedding, which he brought to me to put on the bed.
We were not impressed...mainly with the customer service.
Μετάφραση