Ξενοδοχεία με Hôtel de ville, Delemont

I visited Delemont with a group of friends this weekend. We are a sport cars club and we often travel across Europe. I was with my 7 years daughter and our staying was just perfect. Mercure Delemont is a brand new hotel, warm and perfectly equipped for a very pleasant staying. Our bedroom had all amenities and we enjoyed our time in Delemont. Great morning breakfast and great courtesy of the reception crew. Then the extra mile came. My daughter forgot her ”dudu” (her night puppet) in our bedroom. We realized 300 km later and she was really sad. In less than 24 hours her little Rabbit came back home, traveling safely as a priority delivery with Swiss Post. Whoever has a little girl knows what this does mean. Mercure team did not even want to get paid for the delivery. Thank you Mercure for your perfect accommodation and for taking care about your little customers... and their precious night puppets too. A big clap for your sensitivity and courtesy. See you on our next trip to Jura.

The hotel is just a 3-minute walk from the main street of Delemont Train Station, very convenient. For the Express Hotel, there should be some. A device has a free wifi password. There are a few suggestions for Chinese people to stay: the hotel's toiletries are only cups and shower gels, others are not available, remember to bring their own; you can ask the hotel to borrow a hot water at the front desk; it is not recommended to use the hotel's breakfast, 15 CHF alone but Bread milk coffee ham slices, at most some cereal fruit. If you want to eat these, it is better to eat in the cafe next to the hotel. 6 Ruifa has good coffee and two breads.

The place was beyond my expectation. The hostel looks wonderful from inside with historical character. The rooms are perfectly well organized and neat. The washrooms are clean. The staff are friendly and always there to help you, the receptionist recommended nice places to visit in Basel. They also give me a bike for free to help exploring the city. Check in and out process went smoothly and professionally, you can even do it totally online. The breakfast also was fantastic. The location is a walk distance from the Dan bahnhof and you can easily pick up a tram to go to the old city center. I highly recommend this place to whoever wants to visit Basel.

As usual, the CIP and its hotel allow a easy stay that gives an impression of continuity (from its private home to the outdoor accommodation without complications, without surprises) and of convenience without artificies. It's quick to find its marks. In the day it is easy to focus on its professional activity, and in the evening it is possible to enjoy the sympathetic atmosphere of the restaurant and a winter holiday decor if the snow is at the meeting.

Our 3 day trip in Basel concludes on more positives than nagging issues. First the good part: Staff such as Steven, Catia and Michael are worth mentioning as they did their best to accommodate our requests. In general the front office staff seems rather well trained and courteous. Secondly the location of this hotel is ideal. With access to train, tram and bus stations within a couple 100 metres is very convenient. Sound isolation and sleep quality are pretty decent. Rooms are modern and seem to ve renovated recently. Ample parking available in the basement. The best part is the entrance of the hotel is within the private space and does not hinder public traffic. So parking the vehicle to offload the luggage is practical. I feel one of the best designs of this hotel is to be able to manoeuvre your car and allow guests to be able to safely disembark. Breakfast is decent and very clean setup. No signs of hygiene issues. And now to the few nagging issues: First the over engineering of elevators and their use can ve confusing at first. Staff should take time to read any messages and requests done through third party booking platforms. Although requests were addressed promptly but could have avoided delays. Room temperature settings difficult to comprehend for kelvins to Celsius conversions. Also the room was quite warm and slightly unpleasant in the evening. Breakfast should consider some infant friendly options too. Value for money - a miss for sure. Overall I would say it was quite a pleasant experience but the management needs to step up on making it a value proposition.

Wonderfully renovated rooms, breathtaking view, but unfortunately poor service. They have ”radio swiss pop” playing very loud in the corridor ALL NIGHT LONG! I could not sleep, and when I called the reception (2 times), I was told that ”we are a hotel, we won't turn it off”... Very re axing time indeed!

We stayed for a couple days over the easter holiday. We stayed in the Annex, not the main hotel. The annex is a bit farther away from the main public areas. The room was comfortable, and the window was facing the Munster. It was a fairly quiet room and very comfortable. The linens on the bed were comfortable and the shower excellent. The staff was very polite and helpful, both in the reception and the bar. Due to dinner arrangements, we did not take dinner nor breakfast at the hotel. We did however, go to the bar for a post-hike drink. There is a parking garage in the annex, but we parked our car at the Baseltor garage. The hotel is also about a 10 minute walk from the train station. The hotel is very conveniently located in Solothurn, and is our favourite now for our frequent short stays in the town. We will definitely stay in the hotel during our next stay.