Opal Grand Oceanfront Resort & Spa

Excellent staff and service. Very clean, good amenities, great location with oool and beach access.

Not impressed with this property. Expected more attention to details. Amenities promised were nonexistent. The market place that was supposed to have cookies always completely empty no matter what time of day. Staff contradicted saying restock was in the AM or other staff advising restocked in the evening. If this is an amenity it should be stocked throughout the day and evening or just don’t offer it. A lot of mismanagement at the front desk.young inexperienced staff who could care less about our experience. The property seemed to have a lot of potential but sadly disappointed.

The property was absolutely gorgeous. Everything was amazing from The moment we arrived. Anything you need or want is at your fingertips.

This is a great location. Easy to walk to beach or the Ave. It’s just a little lacking for a4 star rating. As a guest it’s hard to get dinner reservations. They almost tick all the boxes but fall a little short. Getting a seat at the pool is always a challenge. I like that there’s laundry but it’s work to get the change you need. Valet is very friendly. Front desk is just ok

Room was pretty small. Very loud where our room was, doors slamming people running, wall thin you can hear the other rooms. Thought it would be better. Had to move to a different hotel.

The staff are very nice and check in was easy. The food at Drift was good. The room was just ok, definitely not anything special, view of a roof and parking lot. Pool was small and filled to the brim with children, it turned a murky color by midday. There is barely any pool service, we never were offered a drink. Leak in our bathroom. Overall it was just ok, we won’t be back.

Beautiful resort just steps away from the beach. It was a wonderful atmosphere with great staff.

Our stay at Opal had some positives, but the check-in experience and overall communication were disappointing and set the tone for the visit. At arrival, there was confusion around our reservation and very little proactive communication from the staff. We weren’t clearly informed about what was happening, what the delay was, or what to expect next. Instead of feeling welcomed, we felt like we had to keep asking questions just to understand basic details. Throughout the stay, this lack of communication continued in smaller ways—information wasn’t clearly shared, and we often had to follow up ourselves rather than staff anticipating needs or keeping us informed. To their credit, the hotel did offer some compensation (drink vouchers and breakfast), which was appreciated. However, those gestures didn’t fully make up for the initial experience and ongoing communication gaps. For a property at this level, I would expect a much more organized and proactive approach—especially at check-in, which is the first impression. With better communication and clearer coordination, this could easily be a much stronger guest experience.

I was very pleased with the whole resort. The rooms were clean and nicely appointed. The staff was helpful, especially the person on the phone whenever I would call down for assistance. I did prefer the room in the newer tower to the room in the original building. It was quieter and roomier and nicely appointed. I would definitely recommend the Opal Resort and would like to stay there again.