The unit was actually pretty cool, however, we purchased a 2 bedroom because we were traveling as a family and 3 hrs before check in we got a message telling us it was no longer available via text, when we stated we were notnok with that they told us we could take what they had which was two single rooms or get a refund, to find a 2 bedroom anything over holiday break would have been impossible so we took the two singles. The management team at the site were lovely and very accomodating however they did not work for Mint, Mint is 100% off site (likely NY or somewhere), we tried to check in but they sent our room number but no code. Called the number provided, ling wait time, an hour later someone called me back. They were responsive by text, usually 20 to 30 mins on response. Like I stated the room was pretty cool, however the floor in room 821 had hair balls, the counters were dirty and there were crumbs everywhere. Our unit was in better condition, or so we thought, the water did not drain in the bathtub when taking a shower, and the mattress pad was very dirty, did not look like it had been washed when the prior people checked out. The location was amazing, again the room has the potential to be incredible, just not quite ready for prime time
Μετάφραση