Επισκέπτης Χρήστης
9 Φεβρουάριος 2023
They should rename the place to "Worst Living". If you are looking for a place that is unclean, unsafe, unprofessional and would really like to have a bad experience while you are in Bur Dubai area, this is the perfect place to stay at. We had to book a room here because of some medical emergency and my mother needed a room which was accessible. They gave us room 108 since it had a wheelchair friendly bathroom. However, when we stayed there it was one of the worst experiences we had. The bathroom wouldn't drain after a shower and would become really dangerous for anyone to step in or out. My mother almost had a fall because of this. Since our concerns were not addressed, we decided to check out early(we had paid for 4 days but decided to check out on day 2). At this point, they just bluntly refused to refund the payment for the rest of the 2 days that we did not stay. I tried to talk to the receptionist multiple times but she wouldn't connect me to the manager. She kept saying that we cannot refund and this wasn't a small amount that they were charging. I lost 760 AED for no reason without even staying for those 2 days. Please at all cost avoid staying here. I wouldn't really recommend this place even if it is the only available option in the area. They are highly unprofessional and really go above and beyond to make it a horrible experience for you!! I would give it negative stars if that was an option. 👎
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