Fairmont Dubai

Overall it was fine to stay at the hotel for a short business trip, but the service could have been better : we experienced delayed laundry , slow response level from the hotel team, late cleaning of the room, that was at 17:00 hrs - it’s just unacceptable late, without any notice given to us on it in advance. Breakfast was average. Lady at the reception was professional, she helped me with printing work papers and always sincere make efforts to help. We had an anniversary celebration on 7 February, that I have mentioned to the hotel during check in , but hotel didn’t do anything , not even a cake that was actually communicated to me by the front office. Location is fantastic, super convenient to get everywhere. Room was clean, but I really recommend to check bath towels and replace old ones , they look really tired and not white, for a hotel that has a five star ranking it’s important to pay attention on amenities and towels . We expected a bit more , a bit disappointing to see those gaps in service.

We love the spacious space with Fairmont 2-bedroom suite.. My children enjoyed their hide-and-seek almost everyday within our 3 nights stay.. The metro station is just right in front of the hotel that made it so convenient to use. Very nice and comfy for family. Thank you Fairmont!

Great room and breakfast. Close to metro station. Will stay again

Service was good , house keeping tariq doing excellent job , resnpond from operator also quick . Will come back agaib, location is very good just 200 meters from metro dubai

Had a great stay at the hotel. The hotel staffs were very friendly and accommodative. The hotel is near The future museum and Burj Khalifa. Definitely a great stay! Enjoyed it!

The room is clean and spacious. Room service is fast and staff are very polite. Good breakfast spread. Enjoyed my 7 days stays and will definitely book again if back to dubai.

Hey there! Just wanted to drop you a quick message about the hotel we stayed at. The location is absolutely perfect, as it's near all the major attractions within a 30-minute drive. Plus, the metro station is conveniently closeby. Not only that, but the staff at this place were incredibly helpful and kind. Their service is top-notch and we had an amazing experience overall. I would strongly recommend it! .See you soon!

Room was having a smell the furniture is very old dont like but the reciption was very good

The property is good , everything is there …the service was really good , Deependra in the reception was really good but Bikash , who was in the luggage was brilliant , he gave me a lot of information , very helpful , polite and made my stay memorable , thank you Bikash.