Lele90
26 Ιούλιος 2024
.Unfortunately, my experience was not satisfactory due to several service issues.
On the second day of my stay, I requested housekeeping to clean my room. Despite leaving a note on the door and informing both housekeeping and the reception, my request was not fulfilled. The cleanliness of the room was subpar, which was very disappointing.
Additionally, when I extended my stay through the app the following day, I received multiple calls from your staff starting at 9 AM, reminding me to come down to collect new keys and pay for the services. These calls continued every half hour, which was extremely disruptive. I was already very tired and had not slept well the previous night, so this disturbance made it difficult for me to rest.
I hope you can address these issues to improve the experience for future guests.
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