MattyF
22 Δεκέμβριος 2024
I stayed here because it was near the airport, although note you really need a taxi despite the fact it looks like a quick walk on the map. They charge 50 AED for pickup which is similar to the cheapest Uber, so worth it. There is a free shuttle back to the airport, every hour or two.
It is effectively a small resort with plenty of bars, restaurants pools and garden areas.
The room was large and OK if not special. The bathroom amenities were disappointing: no bath salts or foams, a stupidly-designed plug that comes out every time you move and no body cream. It’s not really 5* standard. Also there were no scales. I wanted to weigh my luggage.
They only give you one room card so you can’t leave devices charging. These days, that is not acceptable, especially for an airport hotel.
Some aspects of the breakfast were really good, others less so, but overall it did not disappoint.
The guy at checkout asking you to leave a 9 or 10 review is not a good look for an international hotel chain.
Finally, it was not good to be told, tired from a long flight, you have to go and email them the voucher from the online travel agent. It is clearly not necessary because it is the first time I have ever been asked for this, anywhere.
As always in the Middle East though, the migrant hospitality staff are excellent.
In conclusion, they need to up their game is several areas to be a proper 5* hotel.
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