Επισκέπτης Χρήστης
1 Μάρτιος 2024
Extremely underwhelmed. This is likely the last time I will trust One and Only. They have a great chapter one (as in roses for my wife, etc) but after that they are just flat insulting. We stayed on gold floor level - just arrived from Maldives and wanted to grab a coke from the lounge and was refused access. Said I could not go dressed they way I was - shorts and a Lululemon button down, Ecco shoes….about a $400 USD outfit….said I needed to have trousers,…(.in the 110F degree heat). said this is for all resort restaurants dinner…..I say fine, I have some in my bag and will bring some down for dinner, however my kids traveling with us they only brought a single pair as we just can from the islands. They say they will ask the hotel if I can barrow some clothes. I clarify that I have clothes and my kids only have one pair, of which they asked me three more times for my size. Okay, they do not listen. I clarify again and tell them they are being disrespectful. Go up to the room, I will set my view of what looks dated, crowded/cluttered and someone’s poor attempt to look like Donald Trump decorated the place and find that returning from dinner that they did not do a turn down service. My wife calls down and they tell her that we had refused the turn down service. We were not even in the room…..WOW…….! This is just sad… This was not a mistake…it was a lie…..They send someone up, and they did a half ass job leaving dirty dishes from the welcome snack. I have 4 more nights…..they have a lot of making up to do…. I have been to the Middle East…..even by what you get in Saudi theses guys have a long way to go….. Next morning wake up and my daughter tells me that someone in the hotel attempted to follow her unlisted instagram…..(got her name from our passports at checkin)….Ever hear of asking? Let me. Ask, does any one go on vacation for the enjoyment of the hotel staff. I get some dinner places are formal…..this is a so called resort…..really need to pull their heads out….. first time ever that I arrived some place and asked what the refund policy was….. seriously this is a no go…. The hotel's beach is not really worth the swim. Look is a bit industrial when you look out. For the most part, kept taking taxi's to Downtown. (Should have stayed there). Hot Tip - Download "Careem" on your Droid/Apple -- Ultra Fast inexpensive Taxi service that is all over the City and have Vans for larger parties (Says 5 but holds 7 + driver). Hotel pricing was 10x cab pricing.....and when you come back...you still need to take a cab....LAME! Asked the Gold floor concierge service to book us dinner at the Atmosphere at the Berg Khalifa, but they said it was booked up till after we leave. Called 5 minutes later my self and booked the table done....What are they good for? Same story with Other attractions my wife wanted to visit. Could get done in the Lobby (regular concierge), but the gold floor folk were a total no go.... Ask them to book a car to Abu Dhabi -- Quoed by Wife $6
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