Ανώνυμος χρήστης
16 Φεβρουάριος 2024
CITY PREMIER HOTEL APARTMENTS - Dubai
*Location: (5/5) about 5mins walk from the station (Business Bay Station). 12-15AED taxi ride from Dubai Mall/Burj Khalifa.
*Reception/Check-in: (1/5) We arrived early, like 7am, and asked if we could leave our luggage as we explore the city. The hotel's official check-in is at 3pm. We were told they'll have a room ready before 3pm so we can come back around 12pm. Which we did. Past 12pm, I spoke with the same male receptionist in the morning and was told to wait as they prepared our room. And we waited. WE WAITED TILL 3PM! We wasted more than 2 hours waiting at the lobby! We had no problem coming back after 3 pm. I understand you're busy. I get it that locals have to be catered first. BUT don't tell your guests they can check in before the official time if you can't deliver. As a paying customer, IT IS ABSOLUTELY, NOT COOL.
*Room: (4/5) It is spacious. 2 toilets, a washer, full kitchen. The bathroom is a bit old, but clean. The room has an IRONING BOARD, BUT NO IRON. Adapter is available upon request at the reception. They refill your bottled water in the room and make the room every day, which is a plus.
*RESTAURANT: (4/5) Breakfast was OK. The staff were GREAT! They were attentive to all guests not only to selected guests. KUDOS to the crew at the restaurant.
*AMENITIES: (3/5) Too bad we had limited time in Dubai. We weren't able to make use of their pool and sauna. It's on another building (parking area) accessible through a bridge. The staff were accommodating and allowed us to check the area.
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